{"id":79690,"date":"2013-03-19T13:16:33","date_gmt":"2013-03-19T13:16:33","guid":{"rendered":"https:\/\/bm.dev.synology.me\/?p=79690"},"modified":"2026-04-03T11:23:20","modified_gmt":"2026-04-03T11:23:20","slug":"clientii-bcr-au-facut-tranzactii-prin-telefon-de-84-mil-euro","status":"publish","type":"post","link":"https:\/\/bm.dev.synology.me\/?p=79690","title":{"rendered":"Clien\u0163ii BCR au f\u0103cut tranzac\u0163ii prin telefon de 84 mil. euro"},"content":{"rendered":"<div>\n<p>\nClien\u0163ii BCR, cea mai mare banc\u0103 local\u0103 dup\u0103 activele de\u0163inute, au efectuat anul trecut tranzac\u0163ii prin telefon \u00een valoare de 374 milioane de lei (84 mil. euro), \u00een cre\u015ftere cu 20% fa\u0163\u0103 de nivelul din 2011. Num\u0103rul opera\u0163iunilor efectuate prin contact center au crescut \u00een paralel cu 25% \u015fi au ajuns la 1,3 milioane, potrivit datelor b\u0103ncii. Clien\u0163ii care utilizeaz\u0103 canalele alternative de internet \u015fi phone banking pentru a efectua tranzac\u0163ii pot solicita suport tehnic \u015fi de urgen\u0163\u0103 prin intermediul serviciului de contact center. Tot prin contact center clien\u0163ii pot solicita credite \u015fi carduri de credit.<\/p>\n<p>\n<a href=\"http:\/\/zf.ro\" target=\"_blank\">Toate stirile sunt pe zf.ro<\/a><\/p>\n<\/div>\n<p>\n&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Clien\u0163ii BCR, cea mai mare banc\u0103 local\u0103 dup\u0103 activele de\u0163inute, au efectuat anul trecut tranzac\u0163ii prin telefon \u00een valoare de 374 milioane de lei (84 mil. euro), \u00een cre\u015ftere cu 20% fa\u0163\u0103 de nivelul din 2011.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[510],"tags":[5078,32927],"class_list":["post-79690","post","type-post","status-publish","format-standard","hentry","category-actualitate","tag-bcr","tag-tranzactii-prin-telefon"],"_links":{"self":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/posts\/79690","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=79690"}],"version-history":[{"count":1,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/posts\/79690\/revisions"}],"predecessor-version":[{"id":92875,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/posts\/79690\/revisions\/92875"}],"wp:attachment":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=79690"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=79690"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=79690"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}