{"id":77185,"date":"2013-01-23T11:38:10","date_gmt":"2013-01-23T11:38:10","guid":{"rendered":"https:\/\/bm.dev.synology.me\/?p=77185"},"modified":"2026-04-03T10:20:28","modified_gmt":"2026-04-03T10:20:28","slug":"mrad-springtime-a-devenit-mai-important-sa-iti-pastrezi-clientii-decat-sa-faci-profit","status":"publish","type":"post","link":"https:\/\/bm.dev.synology.me\/?p=77185","title":{"rendered":"Mrad, Springtime: A devenit mai important s\u0103 \u00ee\u0163i p\u0103strezi clien\u0163ii dec\u00e2t s\u0103 faci profit"},"content":{"rendered":"<p>\nMaissam Mrad, managing directorul re\u0163elei de restaurante de tip fast- food Springtime, spune c\u0103 oamenii de afaceri ar trebui s\u0103 nu se mai raporteze la trecut, mai ales la perioada de boom, pentru c\u0103 astfel mereu vor fi nemul\u00ad\u0163u\u00admi\u0163i de rezultatele ob\u0163i\u00adnute \u00een prezent. &#8220;Am repetat cuv\u00e2ntul criz\u0103 de prea multe ori. Dac\u0103 vrei s\u0103 mergi \u00eenainte trebuie s\u0103 \u00eencepi s\u0103 te raportezi doar la anul trecut \u015fi nu s\u0103 speri c\u0103 vei reveni la nivelul din 2007-2008. Altfel, mereu vei fi nemul\u0163umit. Asta e pia\u0163a acum.&#8221;<\/p>\n<p>\nEl mai spune c\u0103 pe o pia\u0163a marcat\u0103 de sc\u0103derea consumului \u015fi a puterii de cump\u0103rare cifra de afaceri \u015fi profitul au trecut ca importan\u0163\u0103 pe plan secund, men\u0163inerea num\u0103rului de clien\u0163i devenind indicatorul cheie. &#8220;\u00cen ultimii ani s-a schimbat com\u00adpor\u00adtamentul de consum odat\u0103 cu sc\u0103\u00adderea puterii de cump\u0103rare. Un client nu mai cump\u0103r\u0103 dec\u00e2t strictul necesar. Astfel, putem spune c\u0103 problema nu trebuie privit\u0103 din punctul de vedere al num\u0103rului de clien\u0163i, care a r\u0103mas constant, ci din cel al bonului de cas\u0103.&#8221; Lan\u0163ul Springtime, care num\u0103r\u0103 23 de restaurante permanente \u015fi unul deschis doar \u00een perioada estival\u0103, are lunar sute de mii de clien\u0163i.<\/p>\n<p>\n&#8220;Cifra de afaceri a fost \u00een stagnare anul trecut, \u00eens\u0103 pentru a ne men\u0163ine la nivelul din 2011 au fost necesare eforturi&#8221;. \u00cen 2011 compania Spring Prod Com care administreaz\u0103 restaurantele a ob\u0163inut afaceri de 49 mil. lei (11,6 mil. euro), \u00een sc\u0103dere cu circa 10% fa\u0163\u0103 de 2008, ultimul an de boom.<\/p>\n<p>\n<a href=\"http:\/\/www.zfcorporate.ro\/retail-agrobusiness\/succesiune-la-conducerea-springtime-fratii-mrad-au-lasat-reteaua-pe-mana-unui-mostenitor-de-24-de-ani-crescut-odata-cu-afacerea-10516859\"><strong>Citi\u0163i articolul integral pe www.zfcorporate.ro<\/strong><\/a><\/p>\n<p>\n&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Maissam Mrad, managing directorul re\u0163elei de restaurante de tip fast-food Springtime, spune c\u0103 oamenii de afaceri ar trebui s\u0103 nu se mai raporteze la trecut, mai ales la perioada de boom, pentru c\u0103 astfel mereu vor fi nemul\u00ad\u0163u\u00admi\u0163i de rezultatele ob\u0163i\u00adnute \u00een prezent.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[510],"tags":[11196,31257,7436,31258],"class_list":["post-77185","post","type-post","status-publish","format-standard","hentry","category-actualitate","tag-fast-food","tag-maissam-mrad","tag-restaurante","tag-springtime"],"_links":{"self":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/posts\/77185","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=77185"}],"version-history":[{"count":1,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/posts\/77185\/revisions"}],"predecessor-version":[{"id":90537,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/posts\/77185\/revisions\/90537"}],"wp:attachment":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=77185"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=77185"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=77185"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}