{"id":43990,"date":"2010-11-10T11:07:12","date_gmt":"2010-11-10T11:07:12","guid":{"rendered":"https:\/\/bm.dev.synology.me\/?p=43990"},"modified":"2026-04-02T18:44:57","modified_gmt":"2026-04-02T18:44:57","slug":"dcs-investeste-400-000-de-euro-in-propriul-call-center","status":"publish","type":"post","link":"https:\/\/bm.dev.synology.me\/?p=43990","title":{"rendered":"DCS investeste 400.000 de euro in propriul call-center"},"content":{"rendered":"<p>Centrul de suport tehnic si comercial functioneaza de mai bine<br \/>\nde cateva luni si deserveste clientii AKTA, divizia Digital Cable<br \/>\nSystems adresata in exclusivitate consumatorilor individuali.<br \/>\nDemersurile pentru deschiderea unui asemenea centru de relatii cu<br \/>\nclientii au inceput inca din luna martie a acestui an, iar din luna<br \/>\naugust exista 20 de angajati.<\/p>\n<p>&#8220;Dezvoltarea afacerii a facut necesara existenta unui sistem<br \/>\ncentralizat de preluare a sesizarilor de la clienti, control si<br \/>\nurmarire a solutionarii lor, sistem care sa masoare continuu<br \/>\neficienta organizatiei&#8221;, a spus Dinu Malacopol, directorul executiv<br \/>\nal Digital Cable Systems. Deocamdata insa, centrul de suport<br \/>\nacopera doar serviciile de televiziune analogica si digitala,<br \/>\nurmand sa fie extins si pentru serviciile de internet si<br \/>\ntelefonie.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Compania de telecomunicatii Digital Cable Systems a anuntat astazi deschiderea la Campulung Muscel un centru de relatii cu clientii, in urma unei investitii de aproximativ 400.000 de euro.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[510],"tags":[2286,10267,19854,5616,6279],"class_list":["post-43990","post","type-post","status-publish","format-standard","hentry","category-actualitate","tag-call-center","tag-campulung","tag-dcs","tag-investitie","tag-telecom"],"_links":{"self":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/posts\/43990","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=43990"}],"version-history":[{"count":1,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/posts\/43990\/revisions"}],"predecessor-version":[{"id":61562,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/posts\/43990\/revisions\/61562"}],"wp:attachment":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=43990"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=43990"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=43990"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}