{"id":234535,"date":"2025-02-27T19:19:20","date_gmt":"2025-02-27T19:19:20","guid":{"rendered":"https:\/\/bm.dev.synology.me\/?p=234535"},"modified":"2026-04-11T06:02:55","modified_gmt":"2026-04-11T06:02:55","slug":"inovatie-2024-raiffeisen-bank-romania-ari-artificial-raiffeisen-intelligence","status":"publish","type":"post","link":"https:\/\/bm.dev.synology.me\/?p=234535","title":{"rendered":"Inova\u0163ie 2024. Raiffeisen Bank Rom\u00e2nia: ARI \u2013 Artificial Raiffeisen Intelligence"},"content":{"rendered":"<p>\n<strong>Creat pentru a optimiza viteza de \u00eenv\u0103\u0163are \u015fi productivitatea echipelor, ARI este un instrument complex care le ofer\u0103 exper\u0163ilor din banc\u0103 acces rapid \u015fi eficient la informa\u0163ii specializate, av\u00e2nd un rol cheie \u00een formarea continu\u0103 a echipelor.<\/strong><\/p>\n<p>\n&nbsp;<\/p>\n<p>\n<strong>Descrierea inova\u0163iei:<\/strong><\/p>\n<p>\n<img decoding=\"async\" alt=\"\" src=\"http:\/\/storage0.dms.mpinteractiv.ro\/media\/401\/341\/5539\/22701072\/16\/raiffeisen-ari.jpg?height=191&amp;width=150\" style=\"width: 150px;height: 191px;margin: 10px;float: right\" \/>ARI (Artificial Raiffeisen Intelligence) este un instrument inovator, dezvoltat integral de echipa Raiffeisen Bank Rom\u00e2nia, care transform\u0103 modul \u00een care angaja\u0163ii b\u0103ncii acceseaz\u0103 \u015fi utilizeaz\u0103 cuno\u015ftin\u0163ele interne. Conceput pentru a r\u0103spunde \u00eentreb\u0103rilor complexe dintr-un spectru larg de documente interne, precum norme, proceduri, fi\u015fe de produs \u015fi politici, ARI democratizeaz\u0103 accesul la informa\u0163ii critice, elimin\u00e2nd astfel barierele care \u00eempiedic\u0103 eficien\u0163a opera\u0163ional\u0103. Lansat \u00een ianuarie 2024, acest asistent virtual a devenit rapid un pilon central \u00een transformarea digital\u0103 a b\u0103ncii. Cu o echip\u0103 format\u0103 din 25 de speciali\u015fti \u00een machine learning, data engineering \u015fi ML Ops, ARI a fost construit pentru a livra performan\u0163\u0103 \u015fi accesibilitate la cele mai \u00eenalte standarde. Dezvoltarea solu\u0163iei a implicat \u015fi aportul direct a 200 de exper\u0163i bancari, care au oferit peste 5.000 de interac\u0163iuni pentru antrenarea \u015fi optimizarea modelului. Acest efort colaborativ a rezultat \u00eentr-un instrument scalabil \u015fi inteligent, capabil s\u0103 ofere r\u0103spunsuri personalizate \u015fi validate \u00een timp real, devenind astfel un element esen\u0163ial \u00een cultura organiza\u0163ional\u0103 a b\u0103ncii. ARI nu doar c\u0103 eficientizeaz\u0103 procesele interne, dar ofer\u0103 \u015fi un suport constant, elimin\u00e2nd timpul pierdut pentru g\u0103sirea informa\u0163iilor relevante.&nbsp;<\/p>\n<p>\n<strong>Elementul de noutate:<\/strong><\/p>\n<p>\n<strong><img decoding=\"async\" alt=\"\" src=\"http:\/\/storage0.dms.mpinteractiv.ro\/media\/401\/341\/5539\/22701072\/14\/ari.jpg?height=150&amp;width=250\" style=\"width: 250px;height: 150px;margin: 10px;float: left\" \/><\/strong>ARI se remarc\u0103 prin integrarea unui volum vast de documente interne, de la norme \u015fi proceduri, p\u00e2n\u0103 la fi\u015fe de produs \u015fi politici, oferind r\u0103spunsuri personalizate \u015fi validate \u00een timp real. Spre deosebire de alte solu\u0163ii de pe pia\u0163\u0103, ARI nu doar c\u0103 simplific\u0103 accesul la informa\u0163ii, ci \u00eel \u015fi eficientizeaz\u0103, datorit\u0103 tehnologiilor avansate de Generative AI \u015fi cloud, utilizate \u00een dezvoltarea sa. Acest instrument a fost creat complet in-house de echipa Raiffeisen Bank Rom\u00e2nia, f\u0103r\u0103 a apela la solu\u0163ii externe, ceea ce reflect\u0103 at\u00e2t expertiza tehnic\u0103 a echipei, c\u00e2t \u015fi angajamentul b\u0103ncii de a inova din interior. Un aspect unic al ARI este disponibilitatea sa constant\u0103 \u2013 \u201ecolegul\u201d virtual care r\u0103spunde rapid \u015fi corect la \u00eentreb\u0103ri complexe, indiferent de momentul \u00een care este solicitat. \u00cen mai pu\u0163in de un an de la lansare, ARI a devenit una dintre cele mai utilizate solu\u0163ii de Generative AI din organiza\u0163ie, demonstr\u00e2nd o rat\u0103 ridicat\u0103 de adoptare \u015fi un impact pozitiv evident asupra productivit\u0103\u0163ii angaja\u0163ilor. Prin aceast\u0103 abordare inovatoare, ARI redefine\u015fte modul \u00een care o organiza\u0163ie poate utiliza tehnologia pentru a-\u015fi sus\u0163ine echipele \u015fi pentru a simplifica procesele interne. Este mai mult dec\u00e2t un instrument \u2013 este o solu\u0163ie scalabil\u0103 care \u00eembun\u0103t\u0103\u0163e\u015fte semnificativ at\u00e2t experien\u0163a angaja\u0163ilor, c\u00e2t \u015fi eficien\u0163a organiza\u0163iei \u00een ansamblu.<\/p>\n<p>\n<strong>Efectele inova\u0163iei:<\/strong><\/p>\n<p>\nImplementarea ARI a avut un impact semnificativ asupra angaja\u0163ilor, companiei \u015fi pie\u0163ei financiare din Rom\u00e2nia. Angaja\u0163ii b\u0103ncii au acum acces instant la informa\u0163iile necesare dintr-o varietate de documente interne, ceea ce le permite s\u0103 r\u0103spund\u0103 mai rapid \u015fi mai precis solicit\u0103rilor. P\u00e2n\u0103 \u00een prezent, ARI a gestionat peste 47.000 de \u00eentreb\u0103ri, av\u00e2nd o rat\u0103 impresionant\u0103 de r\u0103spunsuri corecte de 98%. Aceast\u0103 performan\u0163\u0103 a contribuit la o reducere considerabil\u0103 a timpului dedicat g\u0103sirii informa\u0163iilor \u015fi la cre\u015fterea eficien\u0163ei generale. Pentru companie, ARI a reprezentat un pas major \u00een automatizarea proceselor interne. Prin eliminarea suportului manual pentru accesarea documenta\u0163iei, solu\u0163ia a \u00eembun\u0103t\u0103\u0163it considerabil modul \u00een care echipele lucreaz\u0103 \u015fi colaboreaz\u0103. \u00cen mai pu\u0163in de un an, ARI a devenit un instrument esen\u0163ial pentru angaja\u0163ii Raiffeisen Bank Rom\u00e2nia, consolid\u00e2nd reputa\u0163ia b\u0103ncii ca lider \u00een utilizarea Generative AI. La nivel de pia\u0163\u0103, Raiffeisen Bank Rom\u00e2nia se remarc\u0103 drept un exemplu de succes \u00een adoptarea inteligen\u0163ei artificiale generative pentru democratizarea accesului la cuno\u015ftin\u0163ele organiza\u0163ionale. Prin aceast\u0103 inova\u0163ie, banca \u015fi-a demonstrat nu doar angajamentul fa\u0163\u0103 de transformarea digital\u0103, ci \u015fi capacitatea de a influen\u0163a pozitiv industria financiar\u0103. ARI este mai mult dec\u00e2t un instrument tehnologic \u2013 este un catalizator pentru cre\u015fterea productivit\u0103\u0163ii \u015fi o dovad\u0103 a poten\u0163ialului Generative AI \u00een mediul bancar.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Creat pentru a optimiza viteza de \u00eenv\u0103\u0163are \u015fi productivitatea echipelor, ARI este un instrument complex care le ofer\u0103 exper\u0163ilor din banc\u0103 acces rapid \u015fi eficient la informa\u0163ii specializate, av\u00e2nd un rol cheie \u00een formarea continu\u0103 a echipelor. &nbsp; Descrierea inova\u0163iei: ARI (Artificial Raiffeisen Intelligence) este un instrument inovator, dezvoltat integral de echipa Raiffeisen Bank Rom\u00e2nia, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[510,571,7208],"tags":[59769,59770,59746,17748],"class_list":["post-234535","post","type-post","status-publish","format-standard","hentry","category-actualitate","category-business-hi-tech","category-servicii-financiare","tag-ari","tag-artificial-raiffeisen-intelligence","tag-cele-mai-inovatoare-companii-din-romania-2024","tag-raiffeisen-bank-romania"],"_links":{"self":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/posts\/234535","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=234535"}],"version-history":[{"count":1,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/posts\/234535\/revisions"}],"predecessor-version":[{"id":234555,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/posts\/234535\/revisions\/234555"}],"wp:attachment":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=234535"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=234535"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=234535"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}