\nDintre numeroasele tipuri de persoane \u00eent\u00e2lnite la locul de munc\u0103, Shizu Okusa, fondatoarea \u015fi CEO-ul companiei de wellness Apoth\u00e9kary din New York, consider\u0103 c\u0103 un tip anume ridic\u0103 cele mai mari semne de \u00eentrebare: persoanele care comunic\u0103 prost, \u00een special \u00een timpul unui conflict sau dezacord, scrie platforma cnbc.com. Okusa dezaprob\u0103 \u00een mod special criticile publice \u00eentre colegi, deoarece acestea rareori duc la dialoguri constructive \u015fi adesea genereaz\u0103 conflicte. \u201eC\u00e2nd se \u00eent\u00e2mpl\u0103 ceva r\u0103u, poate fi foarte u\u015for s\u0103 intri \u00eentr-o \u015fedin\u0163\u0103 cu mai multe persoane \u015fi s\u0103 [critici pe cineva \u00een public],\u201d spune ea. Totu\u015fi, o astfel de abordare \u201enu func\u0163ioneaz\u0103 niciodat\u0103 bine.\u201d<\/p>\n
\nPoate ai v\u0103zut acest scenariu \u00een filme sau chiar \u00een via\u0163a real\u0103: un \u015fef, nemul\u0163umit de performan\u0163a unui angajat, \u00eel folose\u015fte drept exemplu negativ \u00eentr-o \u015fedin\u0163\u0103 de echip\u0103. Sau un coleg acuz\u0103 public un alt angajat pentru lipsa de implicare \u00eentr-un proiect important, chiar \u00een mijlocul biroului. Astfel de situa\u0163ii pot \u00eenstr\u0103ina angaja\u0163ii, inclusiv pe cei care nu particip\u0103 direct, dar care se simt inconfortabil fiind martori ai conflictului. De asemenea, aceste incidente pot deveni o problem\u0103 pentru departamentul de resurse umane, cre\u00e2nd un mediu de lucru ostil.<\/p>\n
\n\u00cen schimb, Okusa sugereaz\u0103 o abordare numit\u0103 \u201ea aduce oamenii \u00een discu\u0163ie.\u201d Aceasta presupune s\u0103 invi\u0163i persoana implicat\u0103 la o discu\u0163ie privat\u0103, pentru a-\u0163i exprima preocup\u0103rile direct, f\u0103r\u0103 teama de a o pune \u00een situa\u0163ii jenante sau de a fi judecat\u0103 de al\u0163ii. \u201eCred c\u0103 majoritatea lucrurilor e\u015fueaz\u0103 din cauza unei comunic\u0103ri slabe,\u201d spune Okusa. Managerii, \u00een special, ar trebui s\u0103 stabileasc\u0103 un standard pozitiv pentru cultur\u0103 \u015fi comunicare, subliniaz\u0103 ea.<\/p>\n
\nAtunci c\u00e2nd ai un dezacord cu un coleg, evit\u0103 s\u0103 reac\u0163ionezi impulsiv \u00een \u015fedin\u0163e sau \u00een mediul online. Ia o pauz\u0103 \u015fi analizeaz\u0103 situa\u0163ia, sugereaz\u0103 Carolyn Kleiman, expert \u00een carier\u0103 la ResumeBuilder.com. Dac\u0103, de exemplu, preferi s\u0103 finalizezi sarcinile din timp, iar colegul t\u0103u am\u00e2n\u0103 p\u00e2n\u0103 \u00een ultimul moment, o discu\u0163ie individual\u0103 scurt\u0103 poate fi suficient\u0103 pentru a rezolva problema. Dac\u0103 problema este legat\u0103 de caracterul sau personalitatea persoanei, \u00eencearc\u0103 s\u0103 limitezi interac\u0163iunile cu aceasta, sf\u0103tuie\u015fte Kleiman: \u201eP\u0103streaz\u0103 discu\u0163iile scurte, de suprafa\u0163\u0103 \u015fi profesionale.\u201d Dac\u0103 problema este cu \u015feful t\u0103u, documenteaz\u0103 situa\u0163ia \u015fi abordeaz-o \u00een urm\u0103toarea discu\u0163ie individual\u0103. Po\u0163i spune ceva de genul: \u201eAm observat c\u0103 ai tendin\u0163a de a [exemplu de comunicare slab\u0103]. Ar fi de ajutor dac\u0103 ai face asta \u00een schimb.\u201d S\u0103 ai un \u015fef care nu exceleaz\u0103 \u00een comunicare poate fi dificil. \u00cencearc\u0103 s\u0103 presupui inten\u0163ii pozitive \u015fi, dac\u0103 comportamentul s\u0103u tot nu se schimb\u0103, ia \u00een considerare escaladarea situa\u0163iei c\u0103tre departamentul de resurse umane, mai ales dac\u0103 \u015fi colegii t\u0103i au avut experien\u0163e similare, sugereaz\u0103 Gorick Ng, consilier de carier\u0103 la Harvard. \u201eNiciun manager nu se treze\u015fte diminea\u0163a g\u00e2ndindu-se: \u2018Cum pot face via\u0163a echipei mele c\u00e2t mai mizerabil\u0103?\u2019\u201d spune Ng. \u201eSe g\u00e2ndesc: \u2018Cum putem realiza acest lucru \u015fi s\u0103 avem o via\u0163\u0103 fericit\u0103?\u2019\u201d<\/p>\n
\n <\/p>\n","protected":false},"excerpt":{"rendered":"
Dintre numeroasele tipuri de persoane \u00eent\u00e2lnite la locul de munc\u0103, Shizu Okusa, fondatoarea \u015fi CEO-ul companiei de wellness Apoth\u00e9kary din New York, consider\u0103 c\u0103 un tip anume ridic\u0103 cele mai mari semne de \u00eentrebare: persoanele care comunic\u0103 prost, \u00een special \u00een timpul unui conflict sau dezacord, scrie platforma cnbc.com. Okusa dezaprob\u0103 \u00een mod special criticile […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[510],"tags":[273,192,125,32551,544,21099,13028,8690,78,80,20885,428,8988],"class_list":["post-233076","post","type-post","status-publish","format-standard","hentry","category-actualitate","tag-angajare","tag-angajati","tag-ceo","tag-coleg","tag-conflict","tag-discutie","tag-problema","tag-public","tag-publicare","tag-refuz","tag-ridicare","tag-sedinta","tag-special"],"_links":{"self":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/posts\/233076","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=233076"}],"version-history":[{"count":0,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/posts\/233076\/revisions"}],"wp:attachment":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=233076"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=233076"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=233076"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}