\nDRUID AI, compania global\u0103 specializat\u0103 \u00een solu\u0163ii conversa\u0163ionale bazate pe inteligen\u0163\u0103 artificial\u0103, anun\u0163\u0103 accelerarea procesului de digitalizare al Alpha Bank Rom\u00e2nia prin actualizarea \u015fi \u00eembun\u0103t\u0103\u0163irea asistentului virtual \u201eDana”, au transmis reprezentan\u0163ii companiei printr-un comunicat. Prin asistentul virtual \u201cDana\u201d, DRUID AI a oferit c\u0103tre Alpha Bank un instrument care redefine\u015fte standardele de customer engagement \u015fi de self-service \u00een industria bancar\u0103.<\/p>\n
\n\u201e(…) Dana reprezint\u0103 mai mult dec\u00e2t un simplu asistent virtual, ea \u00eentruchipeaz\u0103 viitorul serviciilor bancare, unde confortul, eficien\u0163a \u015fi accesibilitatea sunt primordiale. Suntem m\u00e2ndri s\u0103 fim parteneri cu Alpha Bank Rom\u00e2nia \u00een aceast\u0103 aventur\u0103, stabilind noi standarde pentru implicarea digital\u0103 \u015fi satisfac\u0163ia clien\u0163ilor \u00een industria financiar\u0103”, a spus Liviu Dr\u0103gan, CEO DRUID.<\/p>\n
\nPractic, cu ajutorul tehnologiei DRUID AI, \u201eDana” permite acum Alpha Bank Rom\u00e2nia s\u0103 ofere servicii automate de asisten\u0163\u0103 pentru clien\u0163i prin web chat pe site-ul oficial al b\u0103ncii. Aceast\u0103 \u00eembun\u0103t\u0103\u0163ire le permite clien\u0163ilor s\u0103 efectueze diverse opera\u0163iuni bancare \u00een mod autonom, cum ar fi verificarea soldurilor conturilor, recuperarea IBAN-urilor, gestionarea dispozitivelor de securitate \u015fi accesarea de informa\u0163ii detaliate despre produsele \u015fi serviciile bancare, oric\u00e2nd \u015fi oriunde.<\/p>\n
\n\u201eDana este preg\u0103tit\u0103 s\u0103 \u00ee\u015fi extind\u0103 gama de capabilit\u0103\u0163i de asisten\u0163\u0103 prin chat web. (…) Dana \u00eentruchipeaz\u0103 perfect viziunea noastr\u0103 de servicii bancare moderne, eficiente \u015fi centrate pe client. \u00cen timp ce continu\u0103m s\u0103 oferim suport asistat uman pentru nevoi complexe sau personalizate, Dana ne permite s\u0103 valorific\u0103m toate facilit\u0103\u0163ile pe care tehnologia le ofer\u0103 \u00een domeniul bancar”, a spus Cristian Drago\u015f, Vicepre\u015fedinte Executiv Retail al Alpha Bank Rom\u00e2nia.<\/p>\n
\nDRUID AI \u015fi Alpha Bank Rom\u00e2nia se angajeaz\u0103 s\u0103 \u00eembun\u0103t\u0103\u0163easc\u0103 continuu func\u0163ionalitatea Dana pentru a r\u0103spunde unui spectru mai larg de nevoi ale clien\u0163ilor. Accesibil\u0103 \u00een prezent de\u0163in\u0103torilor de conturi individuale pentru interac\u0163iuni online prin intermediul platformei de chat web a b\u0103ncii, Dana este preg\u0103tit\u0103 pentru o dezvoltare ulterioar\u0103, pentru a cuprinde \u015fi mai multe servicii \u015fi capabilit\u0103\u0163i, au mai transmis reprezentan\u0163ii celor dou\u0103 companii.<\/p>\n
\n <\/p>\n","protected":false},"excerpt":{"rendered":"
DRUID AI, compania global\u0103 specializat\u0103 \u00een solu\u0163ii conversa\u0163ionale bazate pe inteligen\u0163\u0103 artificial\u0103, anun\u0163\u0103 accelerarea procesului de digitalizare al Alpha Bank Rom\u00e2nia prin actualizarea \u015fi \u00eembun\u0103t\u0103\u0163irea asistentului virtual \u201eDana”, au transmis reprezentan\u0163ii companiei printr-un comunicat. Prin asistentul virtual \u201cDana\u201d, DRUID AI a oferit c\u0103tre Alpha Bank un instrument care redefine\u015fte standardele de customer engagement \u015fi de […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[510],"tags":[32891,373,474,449,15],"class_list":["post-228418","post","type-post","status-publish","format-standard","hentry","category-actualitate","tag-accelerare","tag-eficienta","tag-industrie","tag-inteligenta","tag-servicii"],"_links":{"self":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/posts\/228418","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=228418"}],"version-history":[{"count":0,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/posts\/228418\/revisions"}],"wp:attachment":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=228418"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=228418"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=228418"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}