{"id":2177,"date":"2006-01-31T15:21:00","date_gmt":"2006-01-31T15:21:00","guid":{"rendered":"https:\/\/bm.dev.synology.me\/?p=2177"},"modified":"2026-04-02T07:42:23","modified_gmt":"2026-04-02T07:42:23","slug":"putina-istorie","status":"publish","type":"post","link":"https:\/\/bm.dev.synology.me\/?p=2177","title":{"rendered":"PUTINA ISTORIE"},"content":{"rendered":"<p><P class=text style=\"MARGIN: 0cm 0cm 0pt\" align=justify>\u0084Mystery shopping-ul\u0093 a fost la inceput o tehnica folosita de detectivii particulari. Companiile apelau la detectivi, cerandu-le sa afle daca angajatii lor erau curtati de firmele rivale. <\/P><?xml:namespace prefix = o ns = \"urn:schemas-microsoft-com:office:office\" \/><o:p><SPAN class=text>  <P class=MsoNormal style=\"MARGIN: 0cm 0cm 0pt\" align=justify><o:p>&nbsp;<\/o:p><\/P>  <P class=MsoNormal style=\"MARGIN: 0cm 0cm 0pt\" align=justify><STRONG>ANII \u009140:<\/STRONG> Compania <?xml:namespace prefix = st1 ns = \"urn:schemas-microsoft-com:office:smarttags\" \/><st1:City w:st=\"on\"><st1:place w:st=\"on\">americana<\/st1:place><\/st1:City> Wilmark foloseste pentru prima data termenul de \u0084mystery shopping\u0093 si incepe sa foloseasca metoda \u0084clientului-spion\u0093 pentru a evalua relatiile cu clientii.<\/P>  <P class=MsoNormal style=\"MARGIN: 0cm 0cm 0pt\" align=justify><STRONG>ANII \u009170-\u009280:<\/STRONG> O alta companie <st1:City w:st=\"on\"><st1:place w:st=\"on\">americana<\/st1:place><\/st1:City>, numita Shop \u0091n Chek (care avea sa devina ulterior lider al unei industrii care abia se foma), popularizeaza metoda prin campanii sustinute de publicitate.<\/P>  <P class=MsoNormal style=\"MARGIN: 0cm 0cm 0pt\" align=justify><STRONG>ANII \u009190:<\/STRONG> Popularitatea tehnicii de cercetare prin intermediul \u0084clientului-spion\u0093 creste multumita Internetului, iar industria de \u0084mystery shopping\u0093 creste rapid, devenind o metoda acceptata.<\/P>  <P class=MsoNormal style=\"MARGIN: 0cm 0cm 0pt\" align=justify><STRONG>ANII 2000:<\/STRONG> Apar cateva pachete de software precum SASSIE si Prophet, care revolutioneaza industria.<\/P>  <P class=MsoNormal style=\"MARGIN: 0cm 0cm 0pt\" align=justify>  <HR>    <P><\/P>  <P class=MsoNormal style=\"MARGIN: 0cm 0cm 0pt\" align=justify><EM>SURSA: MYSTERY SHOPPING PROVIDERS ASSOCIATION<\/EM><\/P><\/SPAN><\/o:p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Mystery shopping-ul\u0093 a fost la inceput o tehnica folosita de detectivii particulari. Companiile apelau la detectivi, cerandu-le sa afle daca angajatii lor erau curtati de firmele rivale. <\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[510],"tags":[1623],"class_list":["post-2177","post","type-post","status-publish","format-standard","hentry","category-actualitate","tag-putina-istorie"],"_links":{"self":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/posts\/2177","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=2177"}],"version-history":[{"count":1,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/posts\/2177\/revisions"}],"predecessor-version":[{"id":23628,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/posts\/2177\/revisions\/23628"}],"wp:attachment":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=2177"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=2177"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=2177"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}