{"id":212485,"date":"2023-01-26T10:33:47","date_gmt":"2023-01-26T10:33:47","guid":{"rendered":"https:\/\/bm.dev.synology.me\/?p=212485"},"modified":"2023-01-26T10:33:47","modified_gmt":"2023-01-26T10:33:47","slug":"nn-asigurari-de-viata-beneficiile-mele-in-nn-direct","status":"publish","type":"post","link":"https:\/\/bm.dev.synology.me\/?p=212485","title":{"rendered":"NN Asigur\u0103ri de Via\u0163\u0103 | Beneficiile mele \u00een NN Direct"},"content":{"rendered":"<p>\n<strong><ins>Aplica\u0163ia mobil\u0103 self-service NN Direct a fost dezvoltat\u0103 pentru a oferi clien\u0163ilor o experien\u0163\u0103 complet\u0103 \u00een interac\u0163iunea cu asigur\u0103rile lor, dar \u015fi de a cre\u015fte loialitatea acestora.NN a lansat un meniu dedicat, unde clien\u0163ii pot accesa \u015fi activa digital extrabeneficii.<\/ins><\/strong><\/p>\n<p>\n&nbsp;<\/p>\n<p>\n<strong><ins>Descrierea inova<\/ins><\/strong><strong><ins>\u0163<\/ins><\/strong><strong><ins>iei:<\/ins><\/strong><\/p>\n<p>\n<img decoding=\"async\" alt=\"\" src=\"http:\/\/storage0.dms.mpinteractiv.ro\/media\/401\/341\/5848\/21500459\/42\/beneficii-nn-direct.jpg?height=496&#038;width=250\" style=\"width: 250px; height: 496px; margin: 10px; float: right;\" \/>\u00cen iunie 2022, \u00een aplica\u0163ia NN Direct a fost introdus un nou modul dedicat extra-beneficiilor de loialitate, prin care NN ofer\u0103 clien\u0163ilor mai mult\u0103 valoare \u015fi acces digital la servicii \u015fi solu\u0163ii complementare produselor de asigurare de via\u0163\u0103 \u015fi s\u0103n\u0103tate pe care le de\u0163in. Astfel, \u00een sec\u0163iunea \u201eBeneficiile mele\u201d, clien\u0163ii pot g\u0103si dou\u0103 tipuri de beneficii: acces gratuit la diverse servicii pentru ei sau familia lor, cum ar fi servicii medicale, servicii pentru starea de bine \u015fi s\u0103n\u0103tatea psihoemo\u0163ional\u0103, dar \u015fi beneficii legate de educa\u0163ie \u015fi parenting \u015fi, respectiv, reduceri la produse \u015fi servicii oferite de parteneri NN. Beneficiile se pot activa digital, simplu \u015fi rapid, direct \u00een aplica\u0163ie, venind \u00een completarea siguran\u0163ei oferite de asigurare. Aplica\u0163ia mobil\u0103 NN Direct poate fi accesat\u0103 sau actualizat\u0103 de clien\u0163i \u00een Google Play \u015fi App Store. Ini\u0163iatorul proiectului este Gabriela Lupa\u015f-\u0162icu, Chief Marketing &#038; Operations Officer la NN.<\/p>\n<p>\n<strong><ins>Elementul de noutate:<\/ins><\/strong><\/p>\n<p>\nPotrivit reprezentan\u0163ilor companiei, aplica\u0163ia mobil\u0103 self-service NN Direct inoveaz\u0103 \u015fi se diferen\u0163iaz\u0103 \u00een pia\u0163\u0103 prin func\u0163ionalit\u0103\u0163ile digitale care ofer\u0103 clien\u0163ilor acces simplu \u015fi rapid la tot ceea ce trebuie s\u0103 \u015ftie despre asigur\u0103rile lor \u015fi, odat\u0103 cu noua versiune, acces la beneficii de loialitate. Procesul de activare a aplica\u0163iei este 100% digital, folosind tehnologii OCR (Optical Character Recognition) \u015fi de validare automat\u0103 a clien\u0163ilor. Prin NN Direct, clien\u0163ii au acces \u00een orice moment, direct pe telefon, la toate informa\u0163iile despre produsele lor de asigurare, pot face pl\u0103\u0163i \u015fi \u00ee\u015fi pot actualiza datele de contact. Solu\u0163ia de plat\u0103 integrat\u0103 \u00een aplica\u0163ie le asigur\u0103 o experien\u0163\u0103 digital\u0103 \u015fi mai facil\u0103 pentru plata online a primelor de asigurare, cu posibilitatea salv\u0103rii \u00een siguran\u0163\u0103 a datelor cardului \u00een aplica\u0163ie pentru pl\u0103\u0163i viitoare. Iar c\u00e2nd apare o problem\u0103 de s\u0103n\u0103tate \u015fi au nevoie de asigurarea lor, clien\u0163ii pot anun\u0163a NN \u015fi pot solicita beneficiile financiare acoperite de asigurare \u00een callcenter sau electronic, direct pe telefonul mobil \u00een aplica\u0163ia NN Direct, prin c\u00e2\u0163iva pa\u015fi simpli care dureaz\u0103 doar c\u00e2teva minute, iar cererile sunt rezolvate \u00eentr-un timp foarte scurt, de p\u00e2n\u0103 la 48 de ore. \u201eNoua func\u0163ionalitate care ofer\u0103 clien\u0163ilor acces la extrabeneficii la un click distan\u0163\u0103 inoveaz\u0103 at\u00e2t din perspectiva dezvolt\u0103rii tehnice, av\u00e2nd la baz\u0103 algoritmi baza\u0163i pe Machine Learning pentru personalizare, c\u00e2t \u015fi a obiectivului de a oferi clien\u0163ilor mai multe beneficii de loialitate \u00eentr-o experien\u0163\u0103 complet digital\u0103, ca parte a angajamentului NN de a fi mereu al\u0103turi de ei a\u015fa cum au cel mai mult nevoie.\u201d<\/p>\n<p>\n<strong><ins>Efectele inova<\/ins><\/strong><strong><ins>\u0163<\/ins><\/strong><strong><ins>iei:<\/ins><\/strong><\/p>\n<p>\nStilul de via\u0163\u0103 dinamic al oamenilor face ca solu\u0163iile digitale s\u0103 nu mai reprezinte doar un interes pentru cei care aspir\u0103 la viitor, ci o condi\u0163ie obligatorie pentru oricine. Astfel, digitalizarea este una dintre priorit\u0103\u0163ile strategice la NN, reflectat\u0103 \u00een implementarea continu\u0103 de noi tooluri \u015fi procese digitale prin care clien\u0163ii pot avea acces c\u00e2t mai u\u015for \u015fi direct la informa\u0163iile \u015fi serviciile de care au nevoie, \u00eentr-un loc sigur \u015fi simplu de navigat. Cu ajutorul NN Direct, to\u0163i clien\u0163ii de asigur\u0103ri de via\u0163\u0103 \u015fi s\u0103n\u0103tate NN au o experien\u0163\u0103 digital\u0103 \u015fi interac\u0163ioneaz\u0103 cu produsele lor simplu, direct de pe telefonul mobil, iar din acest an sunt r\u0103spl\u0103ti\u0163i cu beneficii de loialitate pe care le pot activa direct \u00een aplica\u0163ie \u015fi care au rolul s\u0103 contribuie la starea lor de bine \u015fi la misiunea de a-\u015fi asigura un viitor financiar mai bun. Peste 270.000 de utilizatori au folosit \u00een 2022 aplica\u0163ia NN Direct, triplu comparativ cu 2020, put\u00e2nd interac\u0163iona cu asigur\u0103rile lor \u015fi accesa beneficiile de loialitate create special pentru ei.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Aplica\u0163ia mobil\u0103 self-service NN Direct a fost dezvoltat\u0103 pentru a oferi clien\u0163ilor o experien\u0163\u0103 complet\u0103 \u00een interac\u0163iunea cu asigur\u0103rile lor, dar \u015fi de a cre\u015fte loialitatea acestora.NN a lansat un meniu dedicat, unde clien\u0163ii pot accesa \u015fi activa digital extrabeneficii. &nbsp; Descrierea inova\u0163iei: \u00cen iunie 2022, \u00een aplica\u0163ia NN Direct a fost introdus un nou [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[511,7208],"tags":[53692,265,53893,22030],"class_list":["post-212485","post","type-post","status-publish","format-standard","hentry","category-afaceri","category-servicii-financiare","tag-cele-mai-inovatoare-companii-din-romania-2022","tag-inovatie","tag-nn-asigurari-de-viata-beneficiile-mele-in-nn-direct","tag-tehnica"],"_links":{"self":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/posts\/212485","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=212485"}],"version-history":[{"count":0,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/posts\/212485\/revisions"}],"wp:attachment":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=212485"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=212485"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=212485"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}