\nMii de pasageri au fost afecta\u0163i de anul\u0103ri de zboruri \u00een ultimele luni, iar reprezentan\u0163ii organiza\u0163iei britanice Which? spun c\u0103 unii dintre c\u0103l\u0103tori nu sunt trata\u0163i corect. Which? a raportat easyJet la Autoritatea Avia\u0163iei Civile, cer\u00e2nd autorit\u0103\u0163ii de reglementare s\u0103 investigheze modul \u00een care compania aerian\u0103 trateaz\u0103 pasagerii c\u0103rora li se anuleaz\u0103 zborurile.<\/p>\n
\nOrganiza\u0163ia de protec\u0163ie a consumatorilor a declarat c\u0103 a primit pl\u00e2ngeri de la pasageri care nu au fost informa\u0163i cu privire la dreptul lor legal de a primi compensa\u0163ii de sute de lire sterline \u015fi la posibilitatea de a fi redirec\u0163iona\u0163i c\u0103tre alte companii aeriene.<\/p>\n
\nUnele familii au fost l\u0103sate s\u0103 doarm\u0103 pe podeaua aeroportului sau au fost nevoite s\u0103 cumpere alte bilete spre cas\u0103 dup\u0103 ce planurile lor ini\u0163iale au fost anulate, l\u0103s\u00e2ndu-le un sentiment de \u201eabandon”, sus\u0163ine Which?<\/p>\n
\nLuna trecut\u0103, Autoritatea Aeronautic\u0103 Civil\u0103 a promis c\u0103 va lua m\u0103suri \u00eempotriva companiilor aeriene care \u201edezam\u0103gesc \u00een mod sistematic consumatorii”. Dar Which? crede c\u0103 dispre\u0163ul companiilor aeriene fa\u0163\u0103 de drepturile consumatorilor a devenit o rutin\u0103, iar CAA pare neputincioas\u0103.<\/p>\n
\n\u201eEasyJet \u015fi-a tratat pasagerii \u00een mod \u00eengrozitor, dar acesta este doar cel mai recent exemplu al unei probleme sistemice din sectorul avia\u0163iei, unele companii aeriene \u00ee\u015fi ignor\u0103 \u00een mod obi\u015fnuit obliga\u0163iile legale pentru c\u0103 \u015ftiu c\u0103 nu vor suporta consecin\u0163e. Cu alte mii de zboruri care ar putea fi anulate, pasagerii se vor confrunta cu o var\u0103 mizerabil\u0103 dac\u0103 CAA \u015fi guvernul nu \u00ee\u015fi respect\u0103 promisiunile de a elimina abuzurile privind drepturile consumatorilor\u201d, a declarat Rory Boland, editorul revistei Which? Travel.<\/p>\n
\nAnterior, Which? a reclamat \u015fi compania British Airways la CAA dup\u0103 ce nu a informat pasagerii cu privire la drepturile lor de desp\u0103gubire \u015fi nu a reu\u015fit s\u0103 \u00eei redirec\u0163ioneze c\u00e2t mai repede cu putin\u0163\u0103 c\u0103tre al\u0163i transportatori. De\u015fi au trecut trei luni, nu au fost luate m\u0103suri \u00eempotriva companiei aviatice, precizeaz\u0103 cei de la Which?.<\/p>\n","protected":false},"excerpt":{"rendered":"
O organiza\u0163ie de protec\u0163ie a consumatorilor din Marea Britanie anun\u0163\u0103 c\u0103 a raportat compania aerian\u0103 easyJet la Autoritatea Avia\u0163iei Civile \u00een leg\u0103tur\u0103 cu tratamentul aplicat pasagerilor cu zboruri anulate, potrivit Sky News.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[510],"tags":[9562,8617,15499],"class_list":["post-206126","post","type-post","status-publish","format-standard","hentry","category-actualitate","tag-easyjet","tag-pasageri","tag-reclamatie"],"_links":{"self":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/posts\/206126","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=206126"}],"version-history":[{"count":0,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/posts\/206126\/revisions"}],"wp:attachment":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=206126"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=206126"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=206126"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}