\nAutoritatea Na\u0163ional\u0103 pentru Protec\u0163ia Consumatorilor (ANPC) a \u00eenceput o investiga\u0163ie de fond la companii aeriene care activeaz\u0103 pe teritoriul Rom\u00e2niei, necesar\u0103 ca urmare a sesiz\u0103rilor referitoare la serviciile oferite de acestea, inclusiv Wizz Air \u015fi Ryan Air.<\/p>\n
\n\u201eDe la Cuza am \u00eenv\u0103\u0163at c\u0103 nu trebuie folosite dou\u0103 m\u0103suri pentru acela\u015fi lucru. Povestea cu ocaua mic\u0103. Dac\u0103 s-a evaluat activitatea unei companii aeriene, atunci trebuie s\u0103 o verific\u0103m \u015fi pe a celorlalte, aflate \u00een aceeasi situa\u0163ie. Trist este c\u0103 aici povestea va fi mai lung\u0103, cele dou\u0103 nefiind de pe teritoriul Rom\u00e2niei. Chiar \u015fi pe jos, pentru c\u0103 avioanele lor nu prea mai zboar\u0103, vom ajunge la destina\u0163ie \u015fi m\u0103surile vor fi \u00een consecin\u0163\u0103! Drum bun s\u0103 avem!\u201d, spune Horia Constantinescu, pre\u015fedintele ANPC.<\/p>\n
\nInvestiga\u0163ia este f\u0103cut\u0103 de c\u0103tre Direc\u0163ia General\u0103 de Control \u015fi Supraveghere Pia\u0163\u0103, \u00eempreun\u0103 cu Centrul European al Consumatorilor Rom\u00e2nia (ECC Romania), care instrumenteaz\u0103 sesiz\u0103rile transfrontaliere ale consumatorilor.<\/p>\n
\nP\u00e2n\u0103 \u00een acest moment, \u00eencep\u00e2nd cu 30 aprilie 2021, ECC Romania a \u00eenregistrat 500 de solicit\u0103ri referitoare la serviciile Wizz Air \u015fi 114 referitoare la serviciile Ryan Air.<\/p>\n
\nSe centralizeaz\u0103 toate reclama\u0163iile din Rom\u00e2nia la ANPC, pentru a putea completa \u015fi definitiva informa\u0163iile, ANPC sf\u0103tuind, totodat\u0103, consumatorii s\u0103 se adreseze, \u00een prim\u0103 instan\u0163\u0103, operatorilor economici de transport aerian sau agen\u0163iilor de turism intermediare, pentru solu\u0163ion\u0103ri amiabile, iar, \u00een situa\u0163ia \u00een care drepturile acestora sunt \u00eenc\u0103lcate, s\u0103 se adreseze autorit\u0103\u0163ilor competente, reamintind totodat\u0103 c\u0103, \u00een conformitate cu Regulamentul European nr. 261, consumatorii au dreptul s\u0103 solicite compensa\u0163ii de p\u00e2n\u0103 la 600 de euro, pentru un zbor anulat.<\/p>\n
\nDe asemenea, acest lucru este valabil chiar \u015fi \u00een situa\u0163ia \u00een care compania aerian\u0103 a asigurat un zbor alternativ.<\/p>\n
\nRecuperarea compensa\u0163iilor se poate face fie amiabil, la operatorul economic, fie prin intermediul ANPC \u015fi ECC Romania, care realizeaz\u0103 acest lucru, cu titlu gratuit.<\/p>\n","protected":false},"excerpt":{"rendered":"
Rom\u00e2nii au dreptul s\u0103 cear\u0103 compensa\u0163ii de p\u00e2n\u0103 la 600 de euro pentru un zbor anulat, spune Horia Constantinescu, pre\u015fedintele ANPC, \u00een contextul investiga\u0163iilor \u00eencepute la companiile aeriene. Sunt 500 de solicit\u0103ri referitoare la serviciile Wizz Air \u015fi 114 la Ryan Air.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[510],"tags":[63,216],"class_list":["post-205976","post","type-post","status-publish","format-standard","hentry","category-actualitate","tag-anpc","tag-zboruri"],"_links":{"self":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/posts\/205976","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=205976"}],"version-history":[{"count":0,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/posts\/205976\/revisions"}],"wp:attachment":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=205976"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=205976"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=205976"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}