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<\/a>\u201eADA este rezultatul modului de lucru agil din BCR, dar \u015fi a felului \u00een care putem utiliza transformarea digital\u0103, ca s\u0103 fim mai eficicien\u0163i \u015fi mai receptivi la nevoile clien\u0163ilor\u201d, spune Cristian Musta\u0163\u0103, Director Executiv Adjunct, Distribu\u0163ie Retail BCR.<\/p>\n\nADA are la baz\u0103 platforma conversa\u0163ionala Druid, care ofer\u0103 instrumente bazate pe inteligen\u0163\u0103 artificial\u0103, ceea ce permite oferirea de noi experien\u0163e digitale.<\/p>\n
\nAsistentul virtual este un sistem evolutiv, care \u00eenva\u0163\u0103 \u015fi se perfec\u0163ioneaz\u0103 cu ajutorul fiec\u0103rei conversa\u0163ii, dup\u0103 ce \u00een perioada de implementare \u015fi testare a fost expus la peste 25.000 de posibile \u00eentreb\u0103ri.<\/p>\n
\nPentru antreprenori ofer\u0103, \u00een mai pu\u0163in de zece minute, informa\u0163ii cu privire la op\u0163iunile de dezvoltare a unei afaceri sau de accesare a unor finan\u0163\u0103ri din fonduri europene \u015fi na\u0163ionale.<\/p>\n
\n\u201eADA reprezint\u0103 o premier\u0103 pentru industria bancar\u0103 din Rom\u00e2nia, fiind primul chatbot care ofer\u0103 informa\u0163ii despre programele de finan\u0163are disponibile, at\u00e2t europene, c\u00e2t \u015fi na\u0163ionale. Prezint\u0103 variantele potrivite, \u00een func\u0163ie de profilul \u015fi sectorul de activitate al firmei, \u015fi ne ajut\u0103 \u00een activitatea de consiliere a clien\u0163ilor. Toate aceste informa\u0163ii, disponibile \u00een orice moment al zilei, \u015fi r\u0103spunsurile simple la preocup\u0103rile companiilor sunt un alt pas important pe care \u00eel facem pentru dezvoltarea mediului antreprenorial \u015fi sus\u0163inerea absor\u0163iei de fonduri nerambursabile\u201d, explic\u0103 Oana B\u00e2ra, Coordonator Programe de Finan\u0163are BCR.<\/p>\n
\n\u00cen urm\u0103toarea perioad\u0103, ADA va \u00eenv\u0103\u0163a s\u0103 ajute clien\u0163ii cu opera\u0163iuni de tip self service \u015fi cu r\u0103spunsul pentru orice \u00eentrebare pe care o vor adresa.<\/p>\n
\nBanca Comercial\u0103 Rom\u00e2n\u0103 (BCR), membr\u0103 a Erste Group, este unul dintre cele mai importante grupuri financiare din Rom\u00e2nia, incluz\u00e2nd opera\u0163iunile de banc\u0103 universal\u0103 – retail, corporate & investment banking, trezorerie \u015fi pie\u0163e de capital, precum \u015fi societ\u0103\u0163ile de profil de pe pia\u0163a leasingului, pensiilor private si a b\u0103ncilor de locuin\u0163e.<\/p>\n
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Banca Comercial\u0103 Rom\u00e2n\u0103 (BCR) anun\u0163\u0103 lansarea chatbot-ului ADA, asistentul virtual care ofer\u0103 informa\u0163ii at\u00e2t pe zona de activitate de retail, c\u00e2t \u015fi pe cea corporate. Proiectul implementat de BCR reprezint\u0103 o schimbare pentru asisten\u0163a virtual\u0103 bancar\u0103, fiind primul chatbot din Rom\u00e2nia care asigur\u0103 \u015fi suport pe programe de finan\u0163are \u015fi r\u0103spuns instant antreprenorilor \u00een leg\u0103tur\u0103 […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[510],"tags":[51417,255,5078,4126,472,7672,9649],"class_list":["post-203441","post","type-post","status-publish","format-standard","hentry","category-actualitate","tag-ada","tag-antreprenori","tag-bcr","tag-clienti","tag-finantare","tag-fonduri-europene","tag-programe"],"_links":{"self":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/posts\/203441","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=203441"}],"version-history":[{"count":0,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/posts\/203441\/revisions"}],"wp:attachment":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=203441"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=203441"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=203441"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}