\n\u00cen urma verific\u0103rilor efectuate, ANRE a constatat c\u0103 societ\u0103\u0163ile Enel Energie \u015fi Enel Energie Muntenia au emis facturi aferente consumului de energie electric\u0103 pentru luna noiembrie 2021 con\u0163in\u00e2nd schema de sprijin prev\u0103zut\u0103 de Ordonan\u0163a de urgen\u0163\u0103 a Guvernului nr. 118\/2021, aprobat\u0103 prin Legea nr. 259\/2021.<\/p>\n
\n\u00cen ceea ce prive\u015fte domeniul gazelor naturale, societ\u0103\u0163ile Enel Energie \u015fi Enel Energie Muntenia nu au emis facturi clien\u0163ilor beneficiari ai schemei de sprijin prev\u0103zut\u0103 de Ordonan\u0163a de urgen\u0163\u0103 a Guvernului nr. 118\/2021, aprobat\u0103 prin Legea nr. 259\/2021, pentru consumul de gaze naturale aferent lunii noiembrie 2021.<\/p>\n
\nTotodat\u0103, au fost dispuse m\u0103suri pentru restabilirea legalit\u0103\u0163ii \u00een sensul factur\u0103rii consumului de gaze naturale aferent lunii noiembrie 2021 \u015fi aplicarea schemei de sprijin beneficiarilor acesteia.<\/p>\n
\nPe m\u0103sur\u0103 ce vor fi finalizate \u015fi celelalte ac\u0163iuni de control av\u00e2nd ca tematic\u0103 aplicarea schemei de sprijin prev\u0103zut\u0103 de Ordonan\u0163a de urgen\u0163\u0103 a Guvernului nr. 118\/2021, aprobat\u0103 prin Legea nr. 259\/2021, concluziile \u015fi eventualele sanc\u0163iuni \u015fi m\u0103suri aplicate vor fi f\u0103cute publice.<\/p>\n
\nClien\u0163ii finali care au neclarit\u0103\u0163i privind facturarea energiei electrice \u015fi a gazelor naturale, trebuie s\u0103 se adreseze furnizorului care a emis factura \u00een discu\u0163ie pentru clarific\u0103ri, acesta av\u00e2nd obliga\u0163ia transmiterii unei explica\u0163ii clare \u015fi u\u015for de \u00een\u0163eles a modului \u00een care este calculat\u0103 valoarea facturii, \u00een special \u00een cazul \u00een care aceasta nu este bazat\u0103 pe consumul real. \u00cen m\u0103sura \u00een care apreciaz\u0103 c\u0103 prin r\u0103spunsul formulat nu au fost aduse clarific\u0103rile necesare, clientul final are posibilitatea s\u0103 se adreseze ANRE sau altor institu\u0163ii care au atribu\u0163ii \u00een acest sens, chiar \u015fi instan\u0163ei de judecat\u0103.<\/p>\n
\nInstitu\u0163ia recomand\u0103 clien\u0163ilor finali de energie electric\u0103\/gaze naturale s\u0103 \u00eencheie o conven\u0163ie de consum cu furnizorul de energie electric\u0103\/gaze naturale; s\u0103 verifice dac\u0103 facturarea s-a efectuat potrivit indexului transmis; s\u0103 verifice \u00een contract perioada \u00een care trebuie transmis furnizorului indexul \u015fi s\u0103 beneficieze de mecanismul autocitirii pentru a evita facturarea unui consum estimat \u015fi ulterior regularizarea acestuia; s\u0103 nu ignore notific\u0103rile transmise de furnizorul de energie privind modificarea condi\u0163iilor contractuale, \u00een special modificarea pre\u0163urilor\/tarifelor. Dac\u0103 aceste modific\u0103ri nu respect\u0103 condi\u0163iile prev\u0103zute \u00een contract (pre\u0163 fix pe o anumit\u0103 perioada de timp), clientul final are dreptul s\u0103 sesizeze ANRE sau alte institu\u0163ii care au atribu\u0163ii \u00een acest sens, chiar \u015fi instan\u0163a de judecat\u0103.<\/p>\n
\n <\/p>\n
\n <\/p>\n","protected":false},"excerpt":{"rendered":"
Autoritatea Na\u0163ional\u0103 de Reglementare \u00een domeniul Energiei – ANRE a amendat societ\u0103\u0163ile Enel Energie \u015fi Enel Energie Muntenia cu c\u00e2te 200.000 de lei, dup\u0103 controalele efectuate asupra modului de factuare a gazelor naturale. <\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[510],"tags":[7439,14901],"class_list":["post-200668","post","type-post","status-publish","format-standard","hentry","category-actualitate","tag-anre","tag-controale"],"_links":{"self":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/posts\/200668","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=200668"}],"version-history":[{"count":0,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/posts\/200668\/revisions"}],"wp:attachment":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=200668"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=200668"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=200668"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}