\nDruid, companie specializat\u0103 \u00een proiectarea \u015fi dezvoltarea de asisten\u0163i virtuali inteligen\u0163i dedica\u0163i proceselor complexe tip enterprise, anun\u0163\u0103 semnarea unui parteneriat cu lan\u0163ul de libr\u0103rii C\u0103rture\u015fti pentru proiectarea \u015fi dezvoltarea unui chatbot care s\u0103 ofere o experien\u0163\u0103 digital\u0103 modern\u0103 pasiona\u0163ilor de carte \u015fi \u00eentregii comunit\u0103\u0163i culturale reunite \u00een jurul brandului C\u0103rture\u015fti.<\/p>\n
\nDruid, companie specializat\u0103 \u00een proiectarea \u015fi dezvoltarea de asisten\u0163i virtuali inteligen\u0163i dedica\u0163i proceselor complexe tip enterprise, anun\u0163\u0103 semnarea unui parteneriat cu lan\u0163ul de libr\u0103rii C\u0103rture\u015fti pentru proiectarea \u015fi dezvoltarea unui chatbot care s\u0103 ofere o experien\u0163\u0103 digital\u0103 modern\u0103 pasiona\u0163ilor de carte \u015fi \u00eentregii comunit\u0103\u0163i culturale reunite \u00een jurul brandului C\u0103rture\u015fti.<\/p>\n
\n\u201eAsistentul C\u0103rture\u015fti va ghida clien\u0163ii printre cele peste 300.000 de produse pe care le oferim, va fi al\u0103turi de ei \u00een procesul de achizi\u0163ie, va face recomand\u0103ri. Sunt convins c\u0103 acest chatbot va avea un impact pozitiv \u00een experien\u0163a digital\u0103 de interac\u0163iune cu brandul C\u0103rture\u015fti \u015fi \u00een satisfac\u0163ia cititorilor no\u015ftri\u201d, spune Adrian P\u0103un, Online Marketing Manager C\u0103rture\u015fti.<\/p>\n
\nDup\u0103 un proiect pilot realizat la finalul anului 2019, C\u0103rture\u015fti a decis adop\u0163ia unui prim asistent virtual de tip FAQ care s\u0103 simplifice zona de call center, prelu\u00e2nd cele mai uzuale \u00eentreb\u0103ri \u015fi oferind r\u0103spunsuri rapide \u015fi inteligente clien\u0163ilor.<\/p>\n
\nAsistentul C\u0103rture\u015fti este g\u0103zduit \u00een site-ul Carturesti.ro \u015fi este integrat cu baza de date a acestuia.<\/p>\n
\nChatbotul este conceput, antrenat \u015fi \u00eenv\u0103\u0163at s\u0103 caute rapid informa\u0163ii \u00een baza de date pentru a r\u0103spunde automat intereselor vizitatorilor site-ului, degrev\u00e2nd, astfel, agen\u0163ii de call center, care \u00een prezent ofer\u0103 r\u0103spunsuri prin c\u0103ut\u0103ri manuale.<\/p>\n
\n\u201eAtrac\u0163ia mea personal\u0103 spre carte, art\u0103 \u015fi cultur\u0103 \u00een general transform\u0103 proiectul DRUID din C\u0103rture\u015fti \u00eentr-un proiect de suflet\u201d, spune Liviu Dr\u0103gan, CEO Druid.<\/p>\n
\nDruid este singura companie din Rom\u00e2nia specializat\u0103 \u00een dezvoltarea de asisten\u0163i virtuali inteligen\u0163i dedica\u0163i proceselor complexe tip Enterprise, \u015fi unul dintre pu\u0163inii furnizori la nivel global care acoper\u0103 toate tipurile de implement\u0103ri \u2013 cloud, hybrid sau on-premises. Sutele de \u015fabloane conversa\u0163ionale preconfigurate pe roluri, procese \u015fi industrii asigur\u0103 lansarea \u00een produc\u0163ie \u00een doar c\u00e2teva s\u0103pt\u0103m\u00e2ni.<\/p>\n","protected":false},"excerpt":{"rendered":"
Druid, companie specializat\u0103 \u00een proiectarea \u015fi dezvoltarea de asisten\u0163i virtuali inteligen\u0163i dedica\u0163i proceselor complexe tip enterprise, anun\u0163\u0103 semnarea unui parteneriat cu lan\u0163ul de libr\u0103rii C\u0103rture\u015fti pentru proiectarea \u015fi dezvoltarea unui chatbot care s\u0103 ofere o experien\u0163\u0103 digital\u0103 modern\u0103 pasiona\u0163ilor de carte \u015fi \u00eentregii comunit\u0103\u0163i culturale reunite \u00een jurul brandului C\u0103rture\u015fti. Druid, companie specializat\u0103 \u00een proiectarea […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[510],"tags":[9250,46590,550,7541,10481],"class_list":["post-195980","post","type-post","status-publish","format-standard","hentry","category-actualitate","tag-carturesti","tag-druid","tag-proces","tag-produse","tag-recomandari"],"_links":{"self":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/posts\/195980","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=195980"}],"version-history":[{"count":0,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/posts\/195980\/revisions"}],"wp:attachment":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=195980"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=195980"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=195980"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}