{"id":195717,"date":"2021-07-15T14:47:50","date_gmt":"2021-07-15T14:47:50","guid":{"rendered":"https:\/\/bm.dev.synology.me\/?p=195717"},"modified":"2021-07-15T14:47:50","modified_gmt":"2021-07-15T14:47:50","slug":"luiza-stoica-motivatia-si-spiritul-de-echipa-sunt-esentiale-pentru-a-trece-peste-orice-provocari","status":"publish","type":"post","link":"https:\/\/bm.dev.synology.me\/?p=195717","title":{"rendered":"Luiza Stoica: Motiva\u0163ia \u015fi spiritul de echip\u0103 sunt esen\u0163iale pentru a trece peste orice provoc\u0103ri"},"content":{"rendered":"
\n

\nDirector de Opera<\/strong>\u0163<\/strong>iuni, McDonald\u2019s Rom\u00e2nia \u2022 <\/strong><\/span><\/span><\/strong>Premier Restaurants Rom\u00e2nia<\/strong><\/p>\n

\n<\/div>\n

\nCifr<\/strong>\u0103<\/strong> de afaceri (2019): 927 mil. lei \u2022 <\/strong><\/span><\/span><\/strong><\/strong>Profit (2019): 127 mil. lei \u2022 <\/strong><\/span><\/span><\/strong><\/strong>Num<\/strong>\u0103<\/strong>r de angaja<\/strong>\u0163<\/strong>i: 5.000<\/strong><\/p>\n

\n

\n <\/p>\n

\n\u0097  Cea mai important<\/strong>\u0103<\/strong> lec<\/strong>\u0163<\/strong>ie pe care am <\/strong>\u00ee<\/strong>nv<\/strong>\u0103\u0163<\/strong>at-o <\/strong>\u00ee<\/strong>n pandemie este:<\/strong><\/p>\n

\nC\u0103 oamenii din jurul meu sunt o surs\u0103 infinit\u0103 de \u00eenv\u0103\u0163are. La McDonald\u2019s, ne-am adaptat rapid m\u0103surilor de siguran\u0163\u0103 impuse \u00een contextul pandemiei. \u00cempreun\u0103 cu oamenii din restaurantele McDonald\u2019s am fost al\u0103turi de clien\u0163i \u015fi de comunit\u0103\u0163ile din care facem parte. De la ei am \u00eenv\u0103\u0163at c\u0103 motiva\u0163ia \u015fi spiritul de echip\u0103 sunt esen\u0163iale pentru a trece peste orice provoc\u0103ri.<\/p>\n

\n\u0097  Cea mai important<\/strong>\u0103<\/strong> decizie pe care am luat-o <\/strong>\u00ee<\/strong>n ultimul an: <\/strong><\/p>\n

\nPentru mine \u015fi pentru \u00eentreaga echip\u0103 a fost extrem de important s\u0103 r\u0103m\u00e2nem aproape de clien\u0163ii no\u015ftri, s\u0103 le oferim \u00een continuare produsele preferate prin McDelivery, la McDrive \u015fi comenzi la pachet.<\/p>\n

\n\u0097  Cum mi-am men<\/strong>\u0163<\/strong>inut colegii motiva<\/strong>\u0163<\/strong>i <\/strong>\u00ee<\/strong>n ultimul an:<\/strong><\/p>\n

\nCred foarte tare \u00een puterea exemplului personal. A\u015fadar, am preferat s\u0103 fiu al\u0103turi de ei de fiecare dat\u0103 c\u00e2nd a fost posibil, s\u0103 \u00eei ascult, s\u0103 \u00eei \u00eendrum \u015fi s\u0103 \u00eei \u00eencurajez prin vorbe bune \u015fi z\u00e2mbete, chiar dac\u0103 au fost ascunse sub masc\u0103. \u00cen echip\u0103, motiva\u0163ia are un impact puternic, de aceea \u00eemi pun amprenta personal\u0103 \u00een ac\u0163iunile \u015fi \u00een modul de lucru pe care \u00eel implement\u0103m. Comunicarea transparent\u0103 \u015fi clar\u0103 r\u0103m\u00e2ne definitorie \u015fi te duce cu un pas important \u00eenainte \u00een atingerea obiectivelor. Sunt m\u00e2ndr\u0103 s\u0103 v\u0103d \u00een echip\u0103 oameni talenta\u0163i, deschi\u015fi la schimbare, care doresc s\u0103 se dezvolte \u015fi s\u0103 contribuie la succesul afacerii noastre.<\/p>\n

\n\u0097  Work from home sau de la birou? <\/strong><\/p>\n

\nCategoric, din restaurantele noastre. Acolo este scena, acolo se \u00eent\u00e2mpl\u0103 ac\u0163iunea. \u00cemi place s\u0103 observ clien\u0163ii, s\u0103 interactionez cu ace\u015ftia. De la ei \u00eemi iau feedback-ul, ei ne spun, \u00een final, dac\u0103 facem bine. Rolul meu presupune vizite frecvente \u00een restaurante \u015fi p\u0103strarea leg\u0103turii cu echipele din \u00eentreaga \u0163ar\u0103 pentru a lua cele mai bune decizii \u00eempreun\u0103. Am r\u0103mas aproape de colegii mei \u015fi am lucrat cot la cot cu ei, asigur\u00e2ndu-m\u0103 c\u0103 toate m\u0103surile de siguran\u0163\u0103 sunt respectate at\u00e2t pentru ei, c\u00e2t \u015fi pentru clien\u0163ii no\u015ftri, \u015fi c\u0103 standardele serviciilor \u015fi produselor oferite de McDonald\u2019s r\u0103m\u00e2n cel pu\u0163in la fel de ridicate.<\/p>\n

\n\u0097  Locul din care \u00eemi iau energia necesar<\/strong>\u0103<\/strong> dep<\/strong>\u0103\u015f<\/strong>irii unei crize:<\/strong><\/p>\n

\n\u00cemi iau mereu energia din restaurantele McDonald\u2019s, de la colegii mei. \u00cemi place s\u0103 fac vizite \u00een c\u00e2t mai multe dintre ele \u015fi s\u0103 redescop\u0103r farmecul \u015fi specificul fiec\u0103ruia. Acolo, redescop\u0103r oamenii care dau energia fiec\u0103rui restaurant, chiar dac\u0103 ele \u00eenc\u0103 nu func\u0163ioneaz\u0103 la capacitate maxim\u0103.<\/p>\n

\n\u0097  Persoana care m-a inspirat cel mai mult \u00een aceast<\/strong>\u0103<\/strong> perioad<\/strong>\u0103<\/strong>:<\/p>\n

\nAm avut bucuria \u015fi norocul s\u0103 \u00eel am aproape, c\u00e2teva luni, pe Tomasz Nawrocki, responsabil de opera\u0163iunile McDonald\u2019s din Malta, Grecia, Rom\u00e2nia \u015fi \u0162\u0103rile Baltice. Ne-a oferit suportul s\u0103u pentru coordonarea opera\u0163iunilor din Rom\u00e2nia \u015fi am avut \u015fansa s\u0103 \u00eel observ gestion\u00e2nd situa\u0163ii cu care noi nu ne confruntasem local.  Am \u00eenv\u0103\u0163at de la el ce \u00eenseamn\u0103 s\u0103 fii un manager performant \u015fi un coleg bun pentru echipe din \u0163\u0103ri diferite.<\/p>\n

\n\u0097  Putere vs. feminitate: <\/strong><\/p>\n

\nFeminitatea \u015fi puterea nu s-au exclus niciodat\u0103, dimpotriv\u0103. Un lucru mai pu\u0163in cunoscut despre echipa McDonalds\u2019s este faptul c\u0103 e format\u0103 din femei \u00een propor\u0163ie de 60%. Cred c\u0103 este nevoie s\u0103 d\u0103m mai mult\u0103 voce femeilor \u00een general \u015fi m\u0103 bucur s\u0103 v\u0103d tot mai multe companii care au femei \u00een pozi\u0163ii de conducere, care \u0163in cont de expertiza lor \u015fi care \u015fi-au dat seama c\u0103 puterea unei echipe vine din diversitatea membrilor ei.<\/p>\n","protected":false},"excerpt":{"rendered":"

Director de Opera\u0163iuni, McDonald\u2019s Rom\u00e2nia \u2022 Premier Restaurants Rom\u00e2nia Cifr\u0103 de afaceri (2019): 927 mil. lei \u2022 Profit (2019): 127 mil. lei \u2022 Num\u0103r de angaja\u0163i: 5.000   \u0097  Cea mai important\u0103 lec\u0163ie pe care am \u00eenv\u0103\u0163at-o \u00een pandemie este: C\u0103 oamenii din jurul meu sunt o surs\u0103 infinit\u0103 de \u00eenv\u0103\u0163are. La McDonald\u2019s, ne-am adaptat […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[510,7211,3850],"tags":[48638,29814,49254],"class_list":["post-195717","post","type-post","status-publish","format-standard","hentry","category-actualitate","category-comert","category-lideri","tag-luiza-stoica","tag-mcdonalds-romania","tag-premier-restaurants-romania"],"_links":{"self":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/posts\/195717","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=195717"}],"version-history":[{"count":0,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/posts\/195717\/revisions"}],"wp:attachment":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=195717"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=195717"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=195717"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}