{"id":193615,"date":"2021-05-01T22:38:36","date_gmt":"2021-05-01T22:38:36","guid":{"rendered":"https:\/\/bm.dev.synology.me\/?p=193615"},"modified":"2021-05-01T22:38:36","modified_gmt":"2021-05-01T22:38:36","slug":"mihaela-bitu-ing-bank-romania-cred-ca-pandemia-ne-a-readus-in-prim-plan-atat-importanta-progresului-tehnologic-cat-si-nevoia-noastra-fundamentala-de-conexiune-umana-vom-depasi-aceasta-criza-mai-in","status":"publish","type":"post","link":"https:\/\/bm.dev.synology.me\/?p=193615","title":{"rendered":"Mihaela B\u00eetu, ING Bank Rom\u00e2nia: Cred c\u0103 pandemia ne-a readus \u00een prim-plan at\u00e2t importan\u0163a progresului tehnologic, c\u00e2t \u015fi nevoia noastr\u0103 fundamental\u0103 de conexiune uman\u0103. Vom dep\u0103\u015fi aceast\u0103 criz\u0103 mai \u00eent\u0103ri\u0163i \u015fi mai preg\u0103ti\u0163i pentru viitor"},"content":{"rendered":"
\n

\nCEO \u2022<\/strong><\/span><\/span><\/strong> ING Bank Rom\u00e2nia<\/strong><\/p>\n

\n<\/div>\n

\nVenituri totale (2020): 2,1 mld. lei \u2022 <\/strong><\/span><\/span><\/strong><\/strong>Profit brut (2020): 574 mil. lei \u2022 <\/strong><\/span><\/span><\/strong><\/strong>Num<\/strong>\u0103<\/strong>r de angaja<\/strong>\u0163<\/strong>i: 2.257<\/strong><\/p>\n

\n

\n <\/p>\n

\n\u0097   Cea mai important<\/strong>\u0103<\/strong> lec<\/strong>\u0163<\/strong>ie pe care am <\/strong>\u00ee<\/strong>nv<\/strong>\u0103\u0163<\/strong>at-o <\/strong>\u00ee<\/strong>n pandemie:<\/strong><\/p>\n

\nCred c\u0103 pandemia ne-a readus \u00een prim-plan at\u00e2t importan\u0163a progresului tehnologic, c\u00e2t \u015fi nevoia noastr\u0103 fundamental\u0103 de conexiune uman\u0103. Tehnologia ne-a ajutat fantastic de mult \u00een aceast\u0103 criz\u0103. S\u0103 ne g\u00e2ndim cum ar fi fost aceast\u0103 criz\u0103 cu 10, 15 sau 20 de ani \u00een urm\u0103, cu siguran\u0163\u0103 mult mai greu de dep\u0103\u015fit. Puterea tehnologiei ne-a ajutat s\u0103 avem nu unul, ci chiar mai multe vaccinuri \u00een timp record, ne-a permis s\u0103 ne repliem \u015fi s\u0103 lucr\u0103m de acas\u0103 \u00een foarte multe domenii sau s\u0103 \u015fi \u00eenv\u0103\u0163am de acas\u0103. Ne-a ajutat s\u0103 facem cump\u0103r\u0103turi online, s\u0103 comand\u0103m m\u00e2ncare online, s\u0103 socializ\u0103m online, s\u0103 facem chiar \u015fi c\u0103l\u0103torii virtuale. Iar lista poate continua. \u00cen egal\u0103 m\u0103sur\u0103, criza ne reitereaz\u0103, \u00een mod acut chiar, importan\u0163a conexiunii \u015fi valorilor umane. Putem vedea adesea gesturi de solidaritate, de compasiune, \u015fi dorin\u0163a cresc\u00e2nd\u0103 a multora de a contribui la un viitor mai sustenabil. Cu bune \u015fi rele, omenirea progreseaz\u0103 \u015fi merge mai departe. Vom dep\u0103\u015fi aceast\u0103 criz\u0103 mai \u00eent\u0103ri\u0163i \u015fi mai preg\u0103ti\u0163i pentru viitor. <\/p>\n

\n\u0097   Cea mai important<\/strong>\u0103<\/strong> decizie pe care am luat-o <\/strong>\u00ee<\/strong>n ultimul an:<\/strong><\/p>\n

\nPrin prisma presiunii \u00eenceputului acestei crize, a\u015f men\u0163iona deciziile care au facilitat protec\u0163ia angaja\u0163ilor \u015fi continuitatea afacerilor, \u00eentr-un mod de lucru neimaginat p\u00e2n\u0103 atunci. \u00cens\u0103, la fel de important, am luat decizii \u015fi am implementat cu o vitez\u0103 accelerat\u0103 m\u0103suri care s\u0103 sprijine clien\u0163ii no\u015ftri, dar \u015fi alte categorii de persoane vulnerabile, de exemplu prin programele noastre de CSR. <\/p>\n

\n\u0097   Cum mi-am men<\/strong>\u0163<\/strong>inut colegii motiva<\/strong>\u0163<\/strong>i <\/strong>\u00ee<\/strong>n ultimul an:<\/strong><\/p>\n

\nSunt bucuroas\u0103 c\u0103 avem o echip\u0103 foarte entuziast\u0103 \u015fi motivat\u0103, chiar \u015fi \u00een aceste condi\u0163ii. Am c\u0103utat \u00een anul care a trecut s\u0103 lu\u0103m m\u0103suri potrivite care s\u0103 sprijine angaja\u0163ii, pornind cu asigurarea infrastructurii necesare pentru lucrul de acas\u0103 \u00een propor\u0163ie de peste 90% (ne\u00eentrerupt practic de un an de zile), p\u00e2n\u0103 la a trimite la casele angaja\u0163ilor no\u015ftri echipament de birou \u015fi a asigura m\u0103suri \u015fi materiale de protec\u0163ie pentru cei care au contact direct cu publicul. \u00cen paralel, am comunicat foarte mult at\u00e2t din perspectiva direc\u0163iei strategice, c\u00e2t \u015fi prin numeroase activ\u0103ri informale pe platforma noastr\u0103 de comunicare online, astfel \u00eenc\u00e2t s\u0103 men\u0163inem sentimentul de apartenen\u0163\u0103, s\u0103 ne sprijinim unii pe ceilal\u0163i \u015fi s\u0103 trecem mai u\u015for prin aceast\u0103 perioad\u0103 f\u0103r\u0103 precedent. <\/p>\n

\n\u0097   Work from home sau de la birou?<\/strong><\/p>\n

\n\u00cen urma pandemiei, paradigma modului de lucru se schimb\u0103 ireversibil, cu consecin\u0163e pozitive asupra vie\u0163ii fiec\u0103ruia \u015fi asupra companiilor care \u00een\u0163eleg aceast\u0103 tendin\u0163\u0103 \u015fi o vor aplica \u00een mod constructiv.<\/p>\n

\nOp\u0163iunea mea \u015fi a organiza\u0163iei noastre a fost \u015fi r\u0103m\u00e2ne pentru un model de lucru hibrid, care \u00eembin\u0103 optim avantajele ambelor formule de lucru. Dup\u0103 un an de telemunc\u0103, tuturor ne lipse\u015fte interac\u0163iunea direct\u0103, social\u0103, care o completeaz\u0103 pe cea pur profesional\u0103. De asemenea, cred c\u0103 productivitatea e greu de sus\u0163inut \u00een regim unic de telemunc\u0103 pe termen lung. Prezen\u0163a fizic\u0103 faciliteaz\u0103 colaborarea,  inova\u0163ia \u015fi \u00eenv\u0103\u0163area, \u015fi, nu \u00een cele din urm\u0103, e necesar\u0103 pentru men\u0163inerea unei culturi corporative vii. \u00cen egal\u0103 m\u0103sur\u0103, au apus vremurile \u00een care putem pretinde angaja\u0163ilor s\u0103 fie prezen\u0163i 100% la birou. Apreciem cu to\u0163ii confortul \u015fi siguran\u0163a lucrului de acas\u0103, timpul salvat, orele de lucru flexibile. Dup\u0103 aceast\u0103 perioad\u0103, a\u015ftept\u0103rile angaja\u0163ilor au evoluat, \u015fi pe bun\u0103 dreptate. La ING, ne propunem un procent de 40% \u00een regim de telemunc\u0103 postpandemie \u015fi vom regla dinamic aceast\u0103 pondere, posibil la cote chiar mai ridicate.   <\/p>\n

\n\u0097   Locul din care \u00eemi iau energia necesar<\/strong>\u0103<\/strong> dep<\/strong>\u0103\u015f<\/strong>irii unei crize: <\/strong><\/p>\n

\nOamenii din jurul meu, o carte bun\u0103, muzica, sau chiar \u015fi o simpl\u0103 plimbare \u00een parc. Orice perioad\u0103 de respiro \u015fi de reflec\u0163ie m\u0103 ajut\u0103 s\u0103 cap\u0103t perspectiv\u0103 \u015fi s\u0103 dep\u0103\u015fesc stresul asociat unei crize.  <\/p>\n

\n\u0097   Persoana care m-a inspirat cel mai mult \u00een aceast<\/strong>\u0103<\/strong> perioad<\/strong>\u0103<\/strong>:<\/p>\n

\nM-au inspirat multe persoane anul trecut \u015fi nu neap\u0103rat persoane cu notorietate. M\u0103 inspir\u0103 de exemplu mul\u0163i colegi care se implic\u0103 \u00een sus\u0163inerea de cauze sociale cu mult suflet \u015fi modestie. Dac\u0103 e s\u0103 aleg o personalitate marcant\u0103, atunci o aleg pe Angela Merkel, un lider care a schimbat stereotipul masculin de conduc\u0103tor \u015fi care a continuat s\u0103 fie cel mai proeminent lider european \u00een aceast\u0103 nou\u0103 criz\u0103. M-a impresionat \u00eentotdeauna prin determinare, prin fermitate \u015fi hot\u0103r\u00e2rile importante pe care le-a luat \u00eempotriva curentului, prin calmul \u015fi umanitatea pe care le eman\u0103. \u00cen domeniul ONG-urilor, sunt admirabile eforturile \u015fi realiz\u0103rile doamnelor Carmen Uscatu \u015fi Oana Gheorghiu de la Asocia\u0163ia D\u0103ruie\u015fte Via\u0163\u0103, care au demonstrat \u015fi \u00een pandemie o capacitate de mobilizare \u015fi execu\u0163ie care nu e des \u00eent\u00e2lnit\u0103.<\/p>\n

\n\u0097   Putere vs. feminitate:<\/strong><\/p>\n

\nAvem multe exemple de femei care sunt puternice \u015fi feminine \u00een acela\u015fi timp, din diverse domenii. F\u0103r\u0103 a fi ostentative \u015fi f\u0103r\u0103 a c\u0103uta puterea de dragul puterii \u015fi al controlului, ci pur \u015fi simplu cu dorin\u0163\u0103 de a avea un impact pozitiv \u00een progresul societ\u0103\u0163ii. Astfel de modele ar trebui promovate mai mult, ca inspira\u0163ie pentru noile genera\u0163ii de lideri.<\/p>\n","protected":false},"excerpt":{"rendered":"

CEO \u2022 ING Bank Rom\u00e2nia Venituri totale (2020): 2,1 mld. lei \u2022 Profit brut (2020): 574 mil. lei \u2022 Num\u0103r de angaja\u0163i: 2.257   \u0097   Cea mai important\u0103 lec\u0163ie pe care am \u00eenv\u0103\u0163at-o \u00een pandemie: Cred c\u0103 pandemia ne-a readus \u00een prim-plan at\u00e2t importan\u0163a progresului tehnologic, c\u00e2t \u015fi nevoia noastr\u0103 fundamental\u0103 de conexiune uman\u0103. Tehnologia […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[510,7208],"tags":[27301,14883,8211],"class_list":["post-193615","post","type-post","status-publish","format-standard","hentry","category-actualitate","category-servicii-financiare","tag-100-cele-mai-puternice-femei-din-business","tag-ing-bank-romania","tag-mihaela-bitu"],"_links":{"self":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/posts\/193615","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=193615"}],"version-history":[{"count":0,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/posts\/193615\/revisions"}],"wp:attachment":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=193615"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=193615"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=193615"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}