\nLa capitolul servicii publice, statul rom\u00e2n \u00eenc\u0103 are probleme majore \u00een asigurarea unor astfel de facilit\u0103\u0163i c\u0103tre cet\u0103\u0163eni. La polul opus, mediul privat a reu\u015fit \u015fi s\u0103 asigure livrarea de servicii impecabile c\u0103tre clien\u0163i, pentru c\u0103 supravie\u0163uirea companiilor private depinde \u015fi de acest aspect, printre altele.<\/p>\n
\n\u201ePe o scar\u0103 de la unu la 10, eu, \u00een momentul de fa\u0163\u0103, a\u015f da un 5 serviciilor publice oferite de stat. Asta este nivelul la care suntem. Cred c\u0103 companiile private au \u00eenv\u0103\u0163at ce \u00eenseamn\u0103 s\u0103 nu ai servicii, de nevoie. Ele \u015ftiu ce \u00eenseamn\u0103 s\u0103 nu ai clien\u0163i, dac\u0103 nu le oferi servicii bune. La companiile private oscil\u0103m undeva \u00eentre 7 \u015fi 10, depinde de la companie la companie \u015fi de la industrie la industrie.\u201d a declarat Elena C\u0103lin, CEO UP! Your service Romania.<\/p>\n
\nPotrivit CEO-ului UP!, pentru ca calitatea serviciilor publice oferite de stat s\u0103 se \u00eembun\u0103t\u0103\u0163easc\u0103, acesta trebuie \u00ee\u015fi priveasc\u0103 cet\u0103\u0163enii a\u015fa cum companiile private \u00ee\u015fi privesc clien\u0163ii \u015fi s\u0103 nu se mai bazeze pe depeden\u0163a acestora de anumite servicii. Totodat\u0103, pentru \u00eembun\u0103t\u0103\u0163irea serviciilor publice, statul trebuie s\u0103 \u0163in\u0103 cont de p\u0103rerea cet\u0103\u0163enilor \u015fi s\u0103 realizeze schimb\u0103ri conforme cu aceasta.<\/p>\n
\n\u201eCa statul s\u0103-\u015fi \u00eembun\u0103t\u0103\u0163easc\u0103 serviciile publice, trebuie s\u0103 plece de la ideea c\u0103 el creeaz\u0103 valoare pentru cet\u0103\u0163ean. Companiile private se lupt\u0103 pentru a c\u00e2\u015ftiga noi clien\u0163i \u015fi pentru a-i p\u0103stra. Statul nu duce aceast\u0103 lupt\u0103, el are clien\u0163ii s\u0103i care sunt depeden\u0163i de anumite servicii \u015fi nu exist\u0103 dorin\u0163a de a-i p\u0103stra, pentru c\u0103 clien\u0163ii sunt oricum depeden\u0163i de serviciile respective. Mai mult, companiile private fac \u00eembun\u0103t\u0103\u0163iri pe baza recenziilor venite de la clien\u0163i, aceast\u0103 lec\u0163ie trebuie s-o \u00eenve\u0163e \u015fi statul.\u201d<\/p>\n
\n <\/p>\n","protected":false},"excerpt":{"rendered":"
La capitolul servicii publice, statul rom\u00e2n \u00eenc\u0103 are probleme majore \u00een asigurarea unor astfel de facilit\u0103\u0163i c\u0103tre cet\u0103\u0163eni. La polul opus, mediul privat a reu\u015fit \u015fi s\u0103 asigure livrarea de servicii impecabile c\u0103tre clien\u0163i, pentru c\u0103 supravie\u0163uirea companiilor private depinde \u015fi de acest aspect, printre altele. \u201ePe o scar\u0103 de la unu la 10, eu, […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[510],"tags":[125,201,5842,6546,78,98,15],"class_list":["post-193256","post","type-post","status-publish","format-standard","hentry","category-actualitate","tag-ceo","tag-companii","tag-grecia","tag-privat","tag-publicare","tag-romania","tag-servicii"],"_links":{"self":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/posts\/193256","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=193256"}],"version-history":[{"count":0,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/posts\/193256\/revisions"}],"wp:attachment":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=193256"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=193256"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=193256"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}