\n\u201eDup\u0103 10 luni de la moartea so\u0163ului meu \u015fi nenum\u0103rate cereri de a-i anula num\u0103rul de telefon mobil, compania continu\u0103 s\u0103 trimit\u0103 notific\u0103ri de plat\u0103 pe numele s\u0103u\u201d, spune Gabriella Pesce, so\u0163ia italianului decedat, conform Corriere di Bergamo.<\/p>\n
\nFemeia spune c\u0103 so\u0163ul ei, Angelo Baldoni, a murit \u00een martie, c\u00e2nd coronavirusul l-a stins \u00een doar patru zile.<\/p>\n
\n\u00cen urm\u0103toarele s\u0103pt\u0103m\u00e2ni, femeia a rezolvat declara\u0163iile fiscale, mo\u015ftenirile, a deschis un nou cont la banc\u0103, \u00eens\u0103 nu a reu\u015fit s\u0103 rezolve o singur\u0103 problem\u0103: cea cu compania de telefoanie.<\/p>\n
\nNum\u0103rul de mobil al b\u0103rbatului face parte dintr-un pachet promo\u0163ional al companiei, care include telefonie fix\u0103, internet, apeluri \u015fi mesaje pentru dou\u0103 telefoane mobile.<\/p>\n
\nFemeia cere de mai multe luni anularea num\u0103rului so\u0163ului ei, dar spune c\u0103 prime\u015fte \u00een continuare facturi \u015fi banii \u00eei sunt lua\u0163i din cont, \u00een ciuda drumurilor f\u0103cute la birourile companiei, la po\u015ft\u0103 pentru a trimite actele semnate acolo.<\/p>\n
\n\u201eLuni \u00eentregi am stat la coad\u0103 la po\u015ft\u0103 pentru a pl\u0103ti oferta care includea \u015fi telefonul unei persoane decedate\u201d, declar\u0103 italianca. Solicit\u0103rile telefonice la serviciul pentru clien\u0163i, reclama\u0163iile prin fax \u015fi e-mailurile nu au rezolvat problema.<\/p>\n
\n\u201e\u00cen semn de protest, din noiembrie nu am mai pl\u0103tit, \u00eens\u0103 banii mi s-au luat din banc\u0103\u201d, explic\u0103 Gabriella Pesce.<\/p>\n
\nNum\u0103rul de telefon este \u00eenc\u0103 activ: \u201eO scrisoare recomandat\u0103 i-a fost trimis\u0103 so\u0163ului meu pe 15 ianuarie \u00een care compania \u00eel oblig\u0103 s\u0103 pl\u0103teasc\u0103 factura din noiembrie. Este ru\u015finos, mai ales \u00een acest moment ar trebui s\u0103 se acorde mai mult\u0103 aten\u0163ie cet\u0103\u0163enilor \u015fi multora care, la fel ca mine, tr\u0103iesc \u00een situa\u0163ii teribile \u015fi dureroase\u201d.<\/p>\n
\nCompania de telefonie, contactat\u0103 de Corriere di Bergamo, \u015fi-a cerut scuze femeii, afirm\u00e2nd c\u0103 \u00eent\u00e2rzierea de gestiune a survenit unor motive tehnice.<\/p>\n","protected":false},"excerpt":{"rendered":"
Un italian mort de Covid de aproape un an continu\u0103 s\u0103 primeasc\u0103 facturi de telefon, de\u015fi so\u0163ia lui a f\u0103cut nenum\u0103rate cereri de sistare a num\u0103rului. Ultima factur\u0103 a primit-o pe 15 ianuarie, c\u00e2nd o renumit\u0103 companie telefonic\u0103 \u00eei cerea insistent s\u0103 pl\u0103teasc\u0103 factura din noiembrie.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[510],"tags":[7145,15916,10173],"class_list":["post-190291","post","type-post","status-publish","format-standard","hentry","category-actualitate","tag-italian","tag-mort","tag-telefon"],"_links":{"self":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/posts\/190291","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=190291"}],"version-history":[{"count":0,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/posts\/190291\/revisions"}],"wp:attachment":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=190291"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=190291"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=190291"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}