\nRyanair \u015fi Virgin Atlantic au fost numite cele mai slabe companii aeriene prin prisma serviciilor destinate clien\u0163ilor, fiind caracterizate \u00een acest mod de oamenii care au c\u0103utat restituiri dup\u0103 ce le-au fost anulate zborurile, transmite The Guardian.<\/p>\n
\nCei doi operatori au ob\u0163inut scoruri \u201eextrem de proaste\u201d \u00eentr-un sondaj realizat de Which? Travel, de vreme ce 8 din 10 oameni s-au declarat nemul\u0163umi\u0163i de serviciile de restituire \u00een contextul \u00een care num\u0103rul de zboruri anulate s-a men\u0163inut la un nivel ridicat de-a lungul pandemiei de coronavirus.<\/p>\n
\nSondajul, derulat \u00een septembrie 2020, spune c\u0103 o treime dintre responden\u0163ii care trebuiau s\u0103 zboare cu Ryanair \u015fi Virgin Atlantic au a\u015fteptat peste trei luni pentru a-\u015fi primi banii \u00eenapoi. Dintre to\u0163i clien\u0163ii Ryanair care au fost lua\u0163i \u00een calcul de firma de cercetare, niciunul nu a fost desp\u0103gubit \u00eentr-un interval legal de timp.<\/p>\n
\nTui, cel mai mare grup de turism la nivel mondial, a ob\u0163inut o rat\u0103 de satisfac\u0163ie de 57%, fiind urmat de British Airways cu 50% \u015fi EasyJet cu 45%. Totu\u015fi, pe primul loc s-a clasat compania britanic\u0103 low cost Jet2, care a \u00eenregistrat un procent de 76.<\/p>\n
\n\u201ePe m\u0103sur\u0103 de Regatul Unit se apropie de aniversarea primei carantine la nivel na\u0163ional, este vital s\u0103 ne \u00eenv\u0103\u0163\u0103m lec\u0163iile cu privire la modul \u00een care am gestionat ramburs\u0103rile \u015fi anularea zborurilor. Nu le putem permite liniilor aeriene s\u0103 se comporte \u00een acest fel. Astfel, Autoritatea pentru Competi\u0163ie \u015fi Pia\u0163\u0103 (CMA) \u015fi Autoritatea pentru Avia\u0163ie Civil\u0103 (CAA) trebuie s\u0103 fie preg\u0103tite s\u0103 ia m\u0103suri\u201d, spune Rory Boland, editor al Which? Travel.<\/p>\n
\n\u00cen ceea ce prive\u015fte campania de vaccinare din Marea Britanie, autorit\u0103\u0163ile au administrat p\u00e2n\u0103 acum circa 3 milioane de doze \u015fi se claseaz\u0103 pe locul trei la nivel mondial, dup\u0103 Statele Unite \u015fi China.<\/p>\n
\n <\/p>\n","protected":false},"excerpt":{"rendered":"
Ryanair \u015fi Virgin Atlantic au fost numite cele mai slabe companii aeriene prin prisma serviciilor destinate clien\u0163ilor, fiind caracterizate \u00een acest mod de oamenii care au c\u0103utat restituiri dup\u0103 ce le-au fost anulate zborurile, transmite The Guardian. Cei doi operatori au ob\u0163inut scoruri \u201eextrem de proaste\u201d \u00eentr-un sondaj realizat de Which? Travel, de vreme ce […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[510],"tags":[82,252,7251,10740,15],"class_list":["post-189944","post","type-post","status-publish","format-standard","hentry","category-actualitate","tag-bani","tag-companii-aeriene","tag-marea-britanie","tag-restituire","tag-servicii"],"_links":{"self":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/posts\/189944","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=189944"}],"version-history":[{"count":0,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/posts\/189944\/revisions"}],"wp:attachment":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=189944"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=189944"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=189944"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}