{"id":189472,"date":"2021-01-04T11:25:00","date_gmt":"2021-01-04T11:25:00","guid":{"rendered":"https:\/\/bm.dev.synology.me\/?p=189472"},"modified":"2021-01-04T11:25:00","modified_gmt":"2021-01-04T11:25:00","slug":"deloitte-romania-chatboti-juridici","status":"publish","type":"post","link":"https:\/\/bm.dev.synology.me\/?p=189472","title":{"rendered":"Deloitte Rom\u00e2nia: Chatbo\u0163i juridici"},"content":{"rendered":"<p>\n<strong><ins>Asisten\u0163ii virtuali dezvolta\u0163i de echipa Reff &#038; Asocia\u0163ii&nbsp; Deloitte Legal \u00een parteneriat cu Druid se adreseaz\u0103 departamentelor juridice, dar pot fi replica\u0163i \u015fi \u00een cadrul altor departamente, precum cele financiare \u015fi de resurse umane.<\/ins><\/strong><\/p>\n<p>\n&nbsp;<\/p>\n<p>\n<strong><ins>Descrierea inova\u0163iei: <\/ins><\/strong><\/p>\n<p>\nChatbo\u0163ii juridici sunt asisten\u0163i virtuali care r\u0103spund la \u00eentreb\u0103ri frecvente de natur\u0103 juridic\u0103 prin algoritmi de procesare a limbajului natural, ofer\u0103 consiliere pentru probleme recurente de natur\u0103 juridic\u0103 \u015fi ajut\u0103 la generarea \u015fi semnarea documentelor juridice. Crea\u0163i de echipa Reff &#038; Asocia\u0163ii \u00ce Deloitte Legal, care ofer\u0103 solu\u0163ii tehnologice inovatoare \u015fi excelen\u0163\u0103 opera\u0163ional\u0103 \u00een departamentele juridice pentru organiza\u0163ii din \u00eentreaga Europa Central\u0103 \u015fi de Est, \u00een parteneriat cu Druid, chatbo\u0163ii se adreseaz\u0103 companiilor publice \u015fi private. Printre func\u0163ionalit\u0103\u0163ile chatbo\u0163ilor juridici se num\u0103r\u0103: r\u0103spunsul la \u00eentreb\u0103ri, faptul c\u0103 ofer\u0103 consiliere juridic\u0103 de rutin\u0103 \u00een baza unor reguli predefinite; genereaz\u0103 documente juridice cu un nivel redus de complexitate (contracte, declara\u0163ii, acorduri de confiden\u0163ialitate etc.); ajut\u0103 la semnarea documentelor folosind semn\u0103tura electronic\u0103; ofer\u0103 consiliere cu privire la procesele de contractare; redirec\u0163ioneaz\u0103 utilizatorul c\u0103tre echipa juridic\u0103 \u00een cazul \u00een care chatbotul nu poate oferi consilierea necesar\u0103. Ini\u0163iatoarea acestui proiect este Simina Mut, partener \u00een cadrul Reff &#038; Asocia\u0163ii \u00ce Deloitte Legal, care &nbsp;coordoneaz\u0103 pentru Europa Central\u0103 echipele de consultan\u0163\u0103 \u00een management juridic \u015fi de Legal Managed Services, al c\u0103ror rol este s\u0103 sprijine departamentele juridice \u00een demersul de transformare digital\u0103, de \u00eembun\u0103t\u0103\u0163ire a eficien\u0163ei prin utilizarea solu\u0163iilor tehnologice \u015fi prin optimizarea proceselor. Ea conduce \u015fi Centrul Global de Excelen\u0163\u0103 Deloitte Legal, o echip\u0103 global\u0103 aflat\u0103 la Bucure\u015fti care ofer\u0103 solu\u0163ii at\u00e2t pentru clien\u0163ii, c\u00e2t \u015fi pentru profesioni\u015ftii Deloitte din toat\u0103 lumea. Al\u0103turi de ea \u00een dezvoltarea proiectului se afl\u0103 \u015fi Lorena Ro\u015fia, managing associate \u00een cadrul Reff &#038; Asocia\u0163ii \u00ce Deloitte Legal, avocat definitiv care coordoneaz\u0103 proiecte de inova\u0163ie \u015fi transformare opera\u0163ional\u0103 pentru departamente juridice, lucr\u00e2nd \u00eendeaproape cu departamente juridice din companii \u00een proiecte de adoptare de noi tehnologii \u015fi bune practici \u00een excelen\u0163a opera\u0163ional\u0103.<\/p>\n<p>\n&nbsp;<\/p>\n<p>\n<strong><ins>Elementul de noutate:<\/ins><\/strong><\/p>\n<p>\nPotrivit reprezentan\u0163ilor Deloitte Rom\u00e2nia, chatbo\u0163ii juridici se eviden\u0163iaz\u0103 prin faptul c\u0103: nu necesit\u0103 scrierea de cod pentru \u00eentre\u0163inere \u015fi actualizare; folosesc algoritmi de procesare a limbajului natural (Natural Language Processing) pentru mai multe limbi cu ajutorul c\u0103rora \u00een\u0163eleg solicit\u0103rile venite din partea utilizatorului; sunt u\u015for de implementat \u015fi accesibili prin numeroase canale de comunicare, cum ar fi MS Teams, Skype, WhatsApp, Facebook Messenger, Slack sau pagini web ale corpora\u0163iilor; se conecteaz\u0103 cu alte sisteme (SQL\/Oracle, ERP-uri, CRM-uri, RPA etc.), astfel \u00eenc\u00e2t s\u0103 poat\u0103 colecta sau transmite date legale c\u0103tre acele sisteme (cum ar fi introducerea unui contract nou \u00een sistemul ERP).<\/p>\n<p>\n&nbsp;<\/p>\n<p>\n<strong><ins>Efectele inova\u0163iei:<\/ins><\/strong><\/p>\n<p>\nConsultan\u0163\u0103 juridic\u0103 disponibil\u0103 24\/7 prin mijloace mobile de comunicare; reducerea costurilor alocate de c\u0103tre organiza\u0163ii muncii de rutin\u0103; optimizarea costurilor de \u00eentre\u0163inere \u015fi actualizare prin permanenta \u00eenv\u0103\u0163are a chatbo\u0163ilor chiar cu ajutorul echipelor juridice, care pot actualiza solu\u0163ia cu noi r\u0103spunsuri juridice, pe m\u0103sur\u0103 ce apar modific\u0103ri legislative; optimizarea timpului petrecut de exper\u0163ii din departamentele juridice pentru desf\u0103\u015furarea unor sarcini de rutin\u0103, astfel \u00eenc\u00e2t ace\u015ftia s\u0103 aib\u0103 timp la dispozi\u0163ie pentru a se dedica unor proiecte complexe, care aduc mai mult\u0103 valoare organiza\u0163iei, \u015fi pentru a lucra mai \u00eendeaproape cu organiza\u0163ia; posibilitatea utiliz\u0103rii tehnologiei \u015fi \u00een alte departamente, precum cele financiare \u015fi de resurse umane.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Asisten\u0163ii virtuali dezvolta\u0163i de echipa Reff &#038; Asocia\u0163ii&nbsp; Deloitte Legal \u00een parteneriat cu Druid se adreseaz\u0103 departamentelor juridice, dar pot fi replica\u0163i \u015fi \u00een cadrul altor departamente, precum cele financiare \u015fi de resurse umane. &nbsp; Descrierea inova\u0163iei: Chatbo\u0163ii juridici sunt asisten\u0163i virtuali care r\u0103spund la \u00eentreb\u0103ri frecvente de natur\u0103 juridic\u0103 prin algoritmi de procesare a [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[512],"tags":[47588,10323,34073,15720,7203,22030],"class_list":["post-189472","post","type-post","status-publish","format-standard","hentry","category-revista-bm","tag-chatboti-juridici","tag-consiliere","tag-deloitte-romania","tag-juridic","tag-resurse-umane","tag-tehnica"],"_links":{"self":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/posts\/189472","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=189472"}],"version-history":[{"count":0,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/posts\/189472\/revisions"}],"wp:attachment":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=189472"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=189472"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=189472"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}