\nDruid, singura companie din Rom\u00e2nia specializat\u0103 \u00een proiectarea \u015fi dezvoltarea de asisten\u0163i virtuali inteligen\u0163i dedica\u0163i proceselor complexe tip enterprise, anun\u0163\u0103 implementarea unui chatbot de resurse umane \u00een cadrul Orange, liderul pie\u0163ei locale de comunica\u0163ii dup\u0103 num\u0103rul de clien\u0163i.<\/p>\n
\nConcret, la primirea oric\u0103rei solicit\u0103ri, chatbot-ul valideaz\u0103 autorul solicit\u0103rii \u015fi pozi\u0163ia acestuia \u00een cadrul organiza\u0163iei, apoi asist\u0103 angajatul, de exemplu, \u00een alegerea clinicii dorite pentru servicii medicale sau \u00een completarea adeverin\u0163elor necesare, pe baza unor \u015fabloane predefinite. De asemenea, el r\u0103spunde \u00eentreb\u0103rilor referitoare la diversele pl\u0103\u0163i pe care angaja\u0163ii doresc s\u0103 le fac\u0103, oferind detalii utile despre \u00eentregul proces de plat\u0103.<\/p>\n
\n\u201eM\u0103 bucur\u0103 deschiderea Orange spre digitalizare. \u00centr-o perioad\u0103 \u00een care digitalul devine noul normal, tehnologiile conversa\u0163ionale pot oferi un atu puternic \u00een rela\u0163ia cu clien\u0163ii \u015fi angaja\u0163ii\u201d, explic\u0103 Liviu Dr\u0103gan, CEO Druid.<\/p>\n
\nChatbot-ul este g\u0103zduit \u00een intranetul Orange Rom\u00e2nia \u015fi este integrat cu baza de date intern\u0103. Solu\u0163ia tehnic\u0103 agreat\u0103 de c\u0103tre cele dou\u0103 companii a generat o implementare hibrid\u0103, \u00een care fluxurile conversa\u0163ionale sunt \u00een cloud, iar conectorul cu bazele de date se afl\u0103 \u00een infrastructura Orange, pentru o securitate deplin\u0103 a datelor.<\/p>\n","protected":false},"excerpt":{"rendered":"
Druid, singura companie din Rom\u00e2nia specializat\u0103 \u00een proiectarea \u015fi dezvoltarea de asisten\u0163i virtuali inteligen\u0163i dedica\u0163i proceselor complexe tip enterprise, anun\u0163\u0103 implementarea unui chatbot de resurse umane \u00een cadrul Orange, liderul pie\u0163ei locale de comunica\u0163ii dup\u0103 num\u0103rul de clien\u0163i.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[510],"tags":[46590,11711,7258,453,98,7257],"class_list":["post-185739","post","type-post","status-publish","format-standard","hentry","category-actualitate","tag-druid","tag-operator","tag-orange","tag-procese","tag-romania","tag-telefonie-mobila"],"_links":{"self":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/posts\/185739","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=185739"}],"version-history":[{"count":0,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/posts\/185739\/revisions"}],"wp:attachment":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=185739"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=185739"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=185739"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}