\nBlue Air prelunge\u015fte orarul call center-ului, inclusiv \u00een weekend, pentru a m\u0103ri capacitatea de gestionare a volumului mare de solicit\u0103ri primite.<\/p>\n
\n\u00cen actualul context, volumul apelurilor \u00een call center ajunge zilnic la un num\u0103r greu de gestionat \u00eentr-un timp foarte scurt, acesta cresc\u00e2nd de peste 4 ori fa\u0163\u0103 de nivelul de dinainte de perioada de pandemie.<\/p>\n
\n\u201eBlue Air a crescut semnificativ capabilit\u0103\u0163ile, num\u0103rul orelor de munc\u0103 \u00een call center \u015fi num\u0103rul de agen\u0163i care s\u0103 ajute la solu\u0163ionarea tuturor solicit\u0103rilor\u201d, au spus reprezentan\u0163ii companiei aeriene.<\/p>\n
\nAstfel, pasagerii sunt ruga\u0163i ca, \u00een cazul \u00een care nu au zboruri \u00een urm\u0103toarele 3 zile, p\u00e2n\u0103 pe 6 iulie, s\u0103 utilizeze cu prioritate canalul de comunicare online pentru a elibera liniile telefonice ale call centerului.<\/p>\n
\nTot \u00een aceast\u0103 perioad\u0103, compania este \u00een curs de a finaliza un amplu proces de modernizare a infrastructurii informatice, fapt care genereaz\u0103 unele discontinuit\u0103\u0163i temporare.<\/p>\n
\n\u00cencep\u00e2nd de vineri, pasagerii pot s\u0103 verifice statusul zborului direct de pe site-ul oficial Blue Air, introduc\u00e2nd num\u0103rul de rezervare \u015fi numele persoanei care a efectuat rezervarea.<\/p>\n
\nBlue Air este cea mai mare companie aerian\u0103 rom\u00e2neasc\u0103 dup\u0103 num\u0103rul de pasageri transporta\u0163i.<\/p>\n
\nCompania opereaz\u0103 avioane tip Boeing 737 .<\/p>\n","protected":false},"excerpt":{"rendered":"
Blue Air prelunge\u015fte orarul call center-ului, inclusiv \u00een weekend, pentru a m\u0103ri capacitatea de gestionare a volumului mare de solicit\u0103ri primite. \u00cen actualul context, volumul apelurilor \u00een call center ajunge zilnic la un num\u0103r greu de gestionat \u00eentr-un timp foarte scurt, acesta cresc\u00e2nd de peste 4 ori fa\u0163\u0103 de nivelul de dinainte de perioada de […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[510],"tags":[8743,2286,272,16124,308,216],"class_list":["post-184387","post","type-post","status-publish","format-standard","hentry","category-actualitate","tag-blue-air","tag-call-center","tag-companie","tag-prelungire","tag-weekend","tag-zboruri"],"_links":{"self":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/posts\/184387","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=184387"}],"version-history":[{"count":0,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/posts\/184387\/revisions"}],"wp:attachment":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=184387"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=184387"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=184387"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}