\nWizz Air a anun\u0163at ast\u0103zi c\u0103, din cauza volumului semnificativ mai mare de zboruri anulate ca urmare a restric\u0163iilor de c\u0103l\u0103torie impuse pentru combaterea pandemiei COVID-19, a automatizat procesul de rambursare a clien\u0163ilor afecta\u0163i, \u00eenc\u0103rc\u00e2nd automat 120% din tariful original sub form\u0103 de credit de companie \u00een conturile WIZZ ale clien\u0163ilor s\u0103i.<\/p>\n
\n\u00cen paralel cu introducerea procesului de rambursare automatizat, compania aerian\u0103 \u00ee\u015fi va dezactiva temporar func\u0163ia de \u00eenregistrare a cererilor online, p\u00e2n\u0103 cel t\u00e2rziu la 14 aprilie 2020, pentru a se asigura c\u0103 poate gestiona volumul de peste 100 de ori mai mare de anul\u0103ri primite \u00een ultima perioad\u0103. Wizz Air dore\u015fte s\u0103-i asigure pe to\u0163i clien\u0163ii s\u0103i c\u0103, chiar dac\u0103 ar putea dura mai mult dec\u00e2t de obicei, toate cererile vor fi gestionate \u015fi clien\u0163ii vor fi eligibili pentru o rambursare pentru zborul sau zborurile anulate.<\/p>\n
\n\u00cen timp ce procesul automat de rambursare a banilor pentru agen\u0163iile de turism este dezvoltat cu prioritate mare, Wizz Air roag\u0103 agen\u0163iile de turism s\u0103 contacteze centrul de apel al companiei aeriene.<\/p>\n
\nPasagerii care \u015fi-au f\u0103cut rezerv\u0103rile prin intermediul agen\u0163iilor de turism \u2013 inclusiv agen\u0163iile de turism online \u2013 ar trebui s\u0103 ia leg\u0103tura cu compania de la care \u015fi-au achizi\u0163ionat biletele.<\/p>\n
\n\u00cen aceast\u0103 perioad\u0103 extrem de neobi\u015fnuit\u0103, v\u0103 rug\u0103m s\u0103 ave\u0163i r\u0103bdare \u015fi s\u0103 folosi\u0163i c\u00e2t mai mult posibil platformele noastre de gestiune individual\u0103, accesibile din e-mail-uri primite, pentru a minimiza traficul c\u0103tre centrele noastre de apeluri extrem de ocupate.<\/p>\n
\nDe\u015fi este \u00een afara controlului Wizz Air, compania aerian\u0103 \u00ee\u015fi cere scuze pentru nepl\u0103cerile pe care interdic\u0163iile de c\u0103l\u0103torie \u015fi, implicit, anul\u0103rile le-ar fi putut provoca \u015fi reasigur\u0103 c\u0103 gestionarea cererilor \u015fi rambursarea sunt o prioritate principal\u0103.<\/p>\n","protected":false},"excerpt":{"rendered":"
Wizz Air a anun\u0163at ast\u0103zi c\u0103, din cauza volumului semnificativ mai mare de zboruri anulate ca urmare a restric\u0163iilor de c\u0103l\u0103torie impuse pentru combaterea pandemiei COVID-19, a automatizat procesul de rambursare a clien\u0163ilor afecta\u0163i, \u00eenc\u0103rc\u00e2nd automat 120% din tariful original sub form\u0103 de credit de companie \u00een conturile WIZZ ale clien\u0163ilor s\u0103i. \u00cen paralel cu […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[510],"tags":[10440,9156,10060,13732,4126,272,246,550,13715,11315,33487],"class_list":["post-181009","post","type-post","status-publish","format-standard","hentry","category-actualitate","tag-agentii-de-turism","tag-anulare","tag-calatorie","tag-cereri","tag-clienti","tag-companie","tag-crestere","tag-proces","tag-rambursare","tag-wizz-air","tag-zboruri-anulate"],"_links":{"self":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/posts\/181009","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=181009"}],"version-history":[{"count":0,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/posts\/181009\/revisions"}],"wp:attachment":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=181009"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=181009"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=181009"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}