{"id":179267,"date":"2020-01-20T11:00:00","date_gmt":"2020-01-20T11:00:00","guid":{"rendered":"https:\/\/bm.dev.synology.me\/?p=179267"},"modified":"2020-01-20T11:00:00","modified_gmt":"2020-01-20T11:00:00","slug":"2019-anul-lansarilor-digitale-pentru-raiffeisen-bank-procesul-de-transformare-din-ultimii-ani-isi-arata-rezultatele","status":"publish","type":"post","link":"https:\/\/bm.dev.synology.me\/?p=179267","title":{"rendered":"2019, anul lans\u0103rilor digitale pentru Raiffeisen Bank. Procesul de transformare din ultimii ani \u00ee\u015fi arat\u0103 rezultatele"},"content":{"rendered":"<p>\n\u00cen 2019, la Raiffeisen Bank, munca investit\u0103 \u00een digitalizare a \u00eenceput s\u0103-\u015fi arate rezultatele. Banca a lansat noi aplica\u0163ii de online banking, op\u0163iuni de plat\u0103 cu telefonul, a continuat programele pentru corpora\u0163ii \u015fi IMM-uri sau cele de educa\u0163ie financiar\u0103, p\u0103str\u00e2ndu-\u015fi o pozi\u0163ie solid\u0103 pe pia\u0163\u0103.<\/p>\n<p>\nPia\u0163a este inundat\u0103 de aplica\u0163ii mobile care permit realizarea unor opera\u0163iuni bancare de la distan\u0163\u0103, f\u0103r\u0103 a mai fi necesar\u0103 deplasarea clien\u0163ilor la banc\u0103. Transferurile instant sau top-up-urile au devenit vedetele universului fintech, iar b\u0103ncile r\u0103spund prin dezvoltarea propriilor produse \u015fi servicii digitale. Cu 2.000.000 de clien\u0163i persoane fizice, IMM sau corpora\u0163ii, Raiffeisen Bank a lansat \u00een 2019 o serie de aplica\u0163ii digitale \u00een portofoliu.<\/p>\n<p>\n\u00cen mai 2019, Raiffeisen Bank anun\u0163a noile aplica\u0163ii pentru mobile \u015fi internet banking. Cu un design intuitiv \u015fi prietenos, noul Raiffeisen Smart Mobile, aplica\u0163ia de mobile banking, \u015fi noul Raiffeisen Online, aplica\u0163ia de internet banking, au afi\u015fate toate informa\u0163iile despre conturi \u00eentr-un singur ecran, un flux de pl\u0103\u0163i simplificat, un control mai bun al cardurilor \u015fi logare 100% online datorit\u0103 Raiffeisen Smart Token. 300.000 de utilizatori folosesc deja noile Smart Mobile \u015fi Raiffeisen Online, \u00een timp ce 675.000 de clien\u0163i sunt \u00eenc\u0103 pe vechile platforme. \u00cen 2020 urmeaz\u0103 migarea tuturor clien\u0163ilor.<\/p>\n<p>\nNoile aplica\u0163ii sunt dezvoltate in-house de echipa de IT Raiffeisen Bank \u015fi permit introducerea mai rapid\u0103 de func\u0163ionalit\u0103\u0163i.<br \/>\nO op\u0163iune foarte cerut\u0103 de clien\u0163i este Smart Hour, o or\u0103 \u00een care clien\u0163ii Raiffeisen Bank pot face schimburi valutare la cursul BNR. \u00cen noile aplica\u0163ii Raiffeisen Bank, timp de o or\u0103, \u00een intervalul 10:00 &#8211; 11:00, de luni p\u00e2n\u0103 vineri, clien\u0163ii Raiffeisen Bank pot schimba euro sau franci elve\u0163ieni \u00een lei sau invers, \u00een conturile proprii, la cursul BNR din ziua efectu\u0103rii schimbului.<\/p>\n<p>\nDincolo de nevoia de a face pl\u0103\u0163i \u015fi transferuri zilnice \u00een siguran\u0163\u0103, direct cu telefonul mobil, clien\u0163ii Raiffeisen Bank vin c\u0103tre banc\u0103 pentru c\u0103 \u00ee\u015fi doresc \u015fi credite. Le vor rapid \u015fi, de multe ori, vor s\u0103 primeasc\u0103 banii f\u0103r\u0103 a mai merge \u00een agen\u0163ie. Tocmai de aceea, banca a lansat Flexicredit 100% online \u2013 un credit online care se poate accesa direct de pe site-ul www.raiffeisen.ro. Tot procesul este 100% online, de la aplicare p\u00e2n\u0103 la trimiterea banilor \u00een cont. Actele se semneaz\u0103 la distan\u0163\u0103 prin semn\u0103tur\u0103 calificat\u0103 electronic\u0103.<\/p>\n<hr \/>\n<p>\n<img decoding=\"async\" alt=\"\" src=\"http:\/\/storage0.dms.mpinteractiv.ro\/media\/401\/341\/38086\/18719412\/4\/screen-shot-2020-01-21-at-14-44-59.jpg?height=429&amp;width=620\" style=\"width: 620px;height: 429px\" \/><\/p>\n<p>\nSmartphone-ul a influen\u0163at multe dintre inova\u0163iile deceniului ce s-a \u00eencheiat. De la industria media p\u00e2n\u0103 la banking, telefonul mobil a generat o revolu\u0163ie. A devenit \u015fi card bancar. \u00cen 2019, Raiffeisen Bank a adus \u00een portofoliu trei aplica\u0163ii de plat\u0103 contactless cu telefonul sau cu ceasul, inclusiv pentru pl\u0103\u0163i \u00een rate f\u0103r\u0103 dob\u00e2nd\u0103. RaiPay este aplica\u0163ia de plat\u0103 cu telefonul pentru sistemele de operare Android, cu ajutorul c\u0103reia clien\u0163ii pot pl\u0103ti contacless, rapid \u015fi sigur, apropiind smartphone-ul de POS. G\u00e2ndit\u0103 ca un portofel digital, RaiPay permite utilizatorilor \u00eenrolarea mai multor carduri Raiffeisen Bank, de persoane fizice sau de companii.<\/p>\n<p>\nTot \u00eencep\u00e2nd din 2019, cardurile Raiffeisen Bank pot fi \u00eenrolate \u015fi \u00een Apple Pay, aplica\u0163ie de plat\u0103 cu iPhone sau Apple Watch. Autorizarea pl\u0103\u0163ilor se face prin Face ID (recunoa\u015ftere facial\u0103) sau cu o simpl\u0103 atingere, prin Touch ID (recunoa\u015ftere prin amprent\u0103), ori cu parola dispozitivului. Finalul de an a venit cu lansarea Garmin Pay, aplica\u0163ia de plat\u0103 cu ceasurile Garmin, utilizate mai ales de iubitorii de mi\u015fcare, dispozitivele permi\u0163\u00e2nd \u015fi m\u0103surarea performan\u0163elor sportive f\u0103r\u0103 s\u0103 mai fie nevoie ca ace\u015ftia s\u0103 aib\u0103 la \u00eendem\u00e2n\u0103 cardurile fizice.&nbsp;<\/p>\n<hr \/>\n<p>\nOdat\u0103 cu lansarea de solu\u0163ii digitale, Raiffeisen Bank a continuat \u015fi programele pentru companii.<br \/>\n\u00cen a doua edi\u0163ie Factory by Raiffeisen Bank, banca a finan\u0163at cu 3 milioane de euro startup-urile la \u00eenceput de drum orientate c\u0103tre inova\u0163ie. Factory are \u015fi o important\u0103 component\u0103 de mentorat, care sus\u0163ine dezvoltarea antreprenorilor. Tot pentru sectorul startup-urilor, banca a creat, al\u0103turi de comunitatea TechHub Bucharest, un program de educa\u0163ie antreprenorial\u0103 pentru fintech-uri &#8211; Elevator Lab Bootcamp.&nbsp; Bootcamp-ul este parte a unei ini\u0163iative a grupului Raiffeisen Bank International petnru dezvoltarea colabor\u0103rii cu fintech-urile.<\/p>\n<p>\n\u00cen ultimii trei ani, Raiffeisen Bank a simplificat procesele de creditare pentru IMM-uri \u015fi a reu\u015fit s\u0103 implementeze 200 de \u00eembun\u0103t\u0103\u0163iri non-tehnice. Rezultatul: mai pu\u0163ine documente solicitate de la clien\u0163i \u015fi un&nbsp; timp de r\u0103spuns mai scurt \u015fi avantaje pentru antreprenori.<br \/>\nPe segmentul corporate, Raiffeisen Bank a fost aranjor principal mandatat ini\u0163ial, bookrunner \u015fi banc\u0103 de structurare la finan\u0163area entit\u0103\u0163ilor din Rom\u00e2nia ale grupului Ameropa.<\/p>\n<p>\nFacilitatea de credit tip revolving multivalut\u0103 acordat\u0103 prin intermediul acestui sindicat de b\u0103nci a fost cea mai mare \u00een pia\u0163a din Rom\u00e2nia \u00een 2019 \u015fi a totalizat 324 milioane de euro. Grupul Ameropa are impact \u00een securitatea alimentar\u0103 nu doar \u00een Rom\u00e2nia, ci \u00een regiune \u015fi este unul dintre cei mai mari angajatori din economie, cu un rol esen\u0163ial \u00een sectorul agricol.<br \/>\nBanca \u015fi-a propus s\u0103 contribuie la educa\u0163ia financiar\u0103 a rom\u00e2nilor oferindu-le platforma MoneyBistro.ro.<\/p>\n<p>\nPrin cursuri \u00een agen\u0163ii, materiale video \u015fi infografice educative, banca \u00ee\u015fi propune s\u0103 \u00eembun\u0103t\u0103\u0163easc\u0103 felul \u00een care oamenii \u00ee\u015fi gestioneaz\u0103 bugetul personal, economiile sau cheltuielile.<br \/>\n\u00cen top 5 b\u0103nci dup\u0103 active \u00een Rom\u00e2nia, Raiffeisen Bank are un rol complex \u015fi \u00een acela\u015fi timp esen\u0163ial \u00een economia local\u0103. Compania \u0163ine cont de trendurile digitale \u015fi face eforturi pentru \u00eembun\u0103t\u0103\u0163irea infrastructurii IT \u015fi men\u0163inerea la cele mai \u00eenalte standarde de siguran\u0163\u0103 \u015fi design at\u00e2t aplica\u0163iile mobile, c\u00e2t \u015fi re\u0163eaua de ATM-uri, ma\u015fini multifunc\u0163ionale \u015fi POS-uri. \u00cen acela\u015fi timp, se concentreaz\u0103 pe nevoia clien\u0163ilor de consiliere \u015fi dezvolt\u0103 re\u0163eaua de agen\u0163ii, dar \u015fi liniile de customer service din call center. Cu o echip\u0103 de peste 4.800 de angaja\u0163i, Raiffeisen Bank a reu\u015fit \u015fi \u00een 2019 s\u0103 r\u0103spund\u0103 nevoilor a 2 milioane de clien\u0163i persoane fizice, 92.000 de IMM-uri \u015fi 5.700 de corpora\u0163ii.&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Ultimii 10 ani au schimbat complet bankingul. Evolu\u0163ia tehnologic\u0103 a for\u0163at b\u0103ncile s\u0103 reg\u00e2ndeasc\u0103 strategia de business \u015fi s\u0103 intre \u00eentr-un continuu proces de transformare digital\u0103 cu investiti\u0163ii mari \u00een infrastructura IT \u015fi simplificarea opra\u0163iunilor. <\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[573,512],"tags":[263,236,7267,235,4126,342,8219,8337,11056,9018,30997,274,362,47,539,60,93,550,9649,9803,518,16766,10173,241],"class_list":["post-179267","post","type-post","status-publish","format-standard","hentry","category-media-marketing","category-revista-bm","tag-aplicatii","tag-banca","tag-banci","tag-business","tag-clienti","tag-continuare","tag-educatie","tag-evolutie","tag-financiar","tag-imm","tag-imm-uri","tag-incepere","tag-infrastructura","tag-lansare","tag-online","tag-piata","tag-plati","tag-proces","tag-programe","tag-raiffeisen","tag-rezultate","tag-simplificare","tag-telefon","tag-transformare"],"_links":{"self":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/posts\/179267","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=179267"}],"version-history":[{"count":0,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/posts\/179267\/revisions"}],"wp:attachment":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=179267"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=179267"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=179267"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}