\nDescrierea inova\u0163iei:<\/p>\n
\nChatbotul este o solu\u0163ie software de automatizare ce utilizeaz\u0103 tehnologii avansate de \u00een\u0163elegere a limbajului natural \u00een vederea stimul\u0103rii unei conversa\u0163ii (libere sau ghidate) cu un utilizator, folosind platforme PC sau aplica\u0163ii mobile. Practic, chatbotul este utilizat ca un sistem de dialog pentru diferite scopuri practice, \u00een vederea ob\u0163inerii \u00eentr-un timp c\u00e2t mai scurt a informa\u0163iilor necesare utilizatorului. Solu\u0163ia este implementat\u0103, \u00eentr-o prim\u0103 faz\u0103, pentru Frequently Asked Questions, \u00een vederea ob\u0163inerii informa\u0163iilor necesare \u00een timp util prin procesarea rapid\u0103 a unui volum mare de informa\u0163ii. Echipa implicat\u0103 \u00een dezvoltarea proiectului este format\u0103 din Inge Abdulcair, director \u00een cadrul departamentului Taxe Indirecte al PwC Rom\u00e2nia \u015fi Gabriel Voicil\u0103, partener servicii de consultan\u0163\u0103 \u015fi tehnologie al PwC Rom\u00e2nia, cu o experien\u0163\u0103 de peste 24 de ani \u00een industria serviciilor IT&C.<\/p>\n
\nElementul de noutate:<\/p>\n
\n\u00cen orice societate, fiecare persoan\u0103 din cadrul companiei adreseaz\u0103 o serie de \u00eentreb\u0103ri frecvente c\u0103tre diverse departamente sau c\u0103tre persoane care au o experien\u0163\u0103 mai \u00eendelungat\u0103. Implementarea solu\u0163iilor de tip chatbot la nivel intern asigur\u0103 eficientizarea activit\u0103\u0163ii, ob\u0163inerea informa\u0163iilor \u00een timp real, procesarea unui volum mare de cereri \u00een acela\u015fi timp, dar \u015fi reutilizarea cuno\u015ftin\u0163elor interne pentru a asigura un proces optimizat de livrare a informa\u0163iilor.<\/p>\n
\nEfecteleinova\u0163iei:<\/p>\n
\nEfectele inova\u0163iei sunt: reducerea timpului pentru ob\u0163inerea informa\u0163iilor necesare, precum \u015fi asigurarea procesului de asimilare a informa\u0163iilor de c\u0103tre chatbot \u00eentr-un mod eficient.<\/p>\n","protected":false},"excerpt":{"rendered":"
Solu\u0163ia dezvoltat\u0103 de PwC Rom\u00e2nia este implementat\u0103 pentru departamentele cu func\u0163ii suport (financiar, resurse umane), precum \u015fi \u00een departamentele ce ofer\u0103 servicii profesionale, \u00een vederea eficientiz\u0103rii activit\u0103\u0163ilor interne.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[510],"tags":[14681,7467,7442,195,11056,15874,10322,265,18651,550,9825,7455,7203,98,15,18802,19707],"class_list":["post-178625","post","type-post","status-publish","format-standard","hentry","category-actualitate","tag-activitati","tag-asigurare","tag-dezvoltare","tag-experienta","tag-financiar","tag-functii","tag-informatii","tag-inovatie","tag-obtinere","tag-proces","tag-procesare","tag-pwc","tag-resurse-umane","tag-romania","tag-servicii","tag-solutie","tag-timp"],"_links":{"self":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/posts\/178625","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=178625"}],"version-history":[{"count":0,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/posts\/178625\/revisions"}],"wp:attachment":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=178625"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=178625"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=178625"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}