{"id":177912,"date":"2019-11-30T13:30:03","date_gmt":"2019-11-30T13:30:03","guid":{"rendered":"https:\/\/bm.dev.synology.me\/?p=177912"},"modified":"2019-11-30T13:30:03","modified_gmt":"2019-11-30T13:30:03","slug":"utilizatorilor-uber-care-primesc-constant-feedback-negativ-li-s-ar-putea-dezactiva-conturile","status":"publish","type":"post","link":"https:\/\/bm.dev.synology.me\/?p=177912","title":{"rendered":"Utilizatorilor Uber care primesc constant feedback negativ li s-ar putea dezactiva conturile"},"content":{"rendered":"<p>\nUber a lansat un nou sistem de de evaluare a \u015foferilor, care promoveaz\u0103 un comportament standard respectat de to\u0163i cei care folosesc aplica\u0163ia Uber &#8211; fie utilizatori sau \u015foferi parteneri, anun\u0163\u0103 compania \u00eentr-un comunicat.<\/p>\n<p>\nChiar dac\u0103 majoritatea curselor se desf\u0103\u015foar\u0103 f\u0103r\u0103 incidente, exist\u0103 \u00eentotdeauna \u015fi evenimente nepl\u0103cute pentru \u015foferii parteneri. \u00cen acest sens, ca parte a Ghidului Comunit\u0103\u0163ii Uber, compania lanseaz\u0103 un nou sistem de evaluare a \u015foferilor, care promoveaz\u0103 un comportament standard respectat de to\u0163i cei care folosesc aplica\u0163ia Uber &#8211; fie utilizatori sau \u015foferi parteneri.<\/p>\n<p>\nAtunci c\u00e2nd utilizatorii primesc \u00een mod constant feedback negativ \u015fi evalu\u0103ri slabe, ace\u015ftia vor primi o notificare \u00een aplica\u0163ie, al\u0103turi de sugestii de \u00eembun\u0103t\u0103\u0163ire. \u00cen cazul \u00een care feedback-ul negativ continu\u0103, urm\u0103torul pas va fi suspendarea temporar\u0103 a contului, pentru o s\u0103pt\u0103m\u00e2n\u0103. Dac\u0103 situa\u0163ia se repet\u0103, exist\u0103 posibilitatea dezactiv\u0103rii definitive.<\/p>\n<p>\n\u015eoferii parteneri sunt evalua\u0163i dup\u0103 o serie de criterii: dac\u0103 au oferit asisten\u0163a cerut\u0103 de utilizator, dac\u0103 \u00eentreaga c\u0103l\u0103torie s-a desf\u0103\u015furat \u00een siguran\u0163\u0103, dac\u0103 au tratat c\u0103l\u0103torul cu respect \u015fi l-au f\u0103cut s\u0103 se simt\u0103 confortabil etc. \u00cens\u0103 lucrurile func\u0163ioneaz\u0103 \u015fi vice-versa, iar \u015foferii evalueaz\u0103 utilizatorii la finalul curselor. Responsabilitatea lor presupune s\u0103 trateze at\u00e2t \u015foferul, c\u00e2t \u015fi automobilul acestuia cu respect, s\u0103 nu-i cear\u0103 s\u0103 dep\u0103\u015feasc\u0103 limita de vitez\u0103 din cauza unor posibile \u00eent\u00e2rzieri \u015fi s\u0103 nu fie nepolitico\u015fi sau abuzivi fa\u0163\u0103 de \u015foferii parteneri. Uber nu \u00eencurajeaz\u0103 astfel de comportamente din partea \u015foferilor, dar nici a c\u0103l\u0103torilor.<\/p>\n<p>\n&#8220;Majoritatea \u015foferilor parteneri Uber sunt respectuo\u015fi \u015fi aten\u0163i, iar datele ne arat\u0103 c\u0103 un alt avantaj al platformei noastre este \u015fi calitatea utilizatorilor. Totu\u015fi, \u015foferii reprezint\u0103 o parte fundamental\u0103 a comunit\u0103\u0163ii noastre \u015fi vrem s\u0103 ne asigur\u0103m c\u0103 lucreaz\u0103 \u00eentr-un mediu sigur \u015fi confortabil. Avem deja un proces prin care \u00eei elimin\u0103m din platform\u0103 pe acei pu\u0163ini \u015foferi cu un rating slab. Iar ast\u0103zi lans\u0103m un sistem cu ajutorul c\u0103ruia s\u0103 \u00eendep\u0103rt\u0103m utilizatorii care primesc feedback negativ constant \u015fi prin care s\u0103 ar\u0103t\u0103m \u015foferilor parteneri c\u0103 suntem \u015fi de partea lor. Asigur\u0103m, astfel, calitatea comunit\u0103\u0163ii noastre&#8221;, a spus Nicoleta Schroeder, Manager General Uber Rom\u00e2nia.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Uber a lansat un nou sistem de de evaluare a \u015foferilor, care promoveaz\u0103 un comportament standard respectat de to\u0163i cei care folosesc aplica\u0163ia Uber &#8211; fie utilizatori sau \u015foferi parteneri, anun\u0163\u0103 compania \u00eentr-un comunicat. Chiar dac\u0103 majoritatea curselor se desf\u0103\u015foar\u0103 f\u0103r\u0103 incidente, exist\u0103 \u00eentotdeauna \u015fi evenimente nepl\u0103cute pentru \u015foferii parteneri. \u00cen acest sens, ca parte [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[510],"tags":[9022,39605,264],"class_list":["post-177912","post","type-post","status-publish","format-standard","hentry","category-actualitate","tag-ghid","tag-uber","tag-utilizatori"],"_links":{"self":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/posts\/177912","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=177912"}],"version-history":[{"count":0,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/posts\/177912\/revisions"}],"wp:attachment":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=177912"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=177912"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=177912"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}