\nSimona Cozmean s-a al\u0103turat echipei Telekom Rom\u00e2nia \u00een august 2018 \u015fi este responsabil\u0103 de toate activit\u0103\u0163ile care asigur\u0103 experien\u0163a postv\u00e2nzare a clien\u0163ilor B2B.<\/p>\n
\nEa coordoneaz\u0103 echipe care \u00eensumeaz\u0103 \u00een jur de 400 reprezentan\u0163i servicii clien\u0163i \u015fi speciali\u015fti \u00een toate ariile \u00een care compania ofer\u0103 suport (implementare, reclama\u0163ii, facturare, calitate \u015fi analiz\u0103 opera\u0163ional\u0103) \u015fi peste 500 de angaja\u0163i \u00een echipele din cadrul centrelor de servicii BPO. \u201eDezvoltarea mea profesional\u0103 a venit \u00een mod natural, am evoluat cu fiecare rol \u015fi am \u00eenv\u0103\u0163at de la fiecare persoan\u0103 cu care am lucrat. Fiecare rol mi-a adus multe satisfac\u0163ii, laolalt\u0103 cu provoc\u0103ri \u015fi am avut oportunitatea s\u0103 lucrez cu oameni autentici al\u0103turi de care am construit lucruri extraordinare\u201d, spune Simona Cozmean.<\/p>\n
\n\u201eCele mai mari provoc\u0103ri din carier\u0103 au fost cele de tranzi\u0163ie, \u00een special c\u00e2nd am acceptat s\u0103 schimb organiza\u0163ia, moment \u00een care a trebuit s\u0103 m\u0103 despart de echipa mea pentru a \u00eencepe un alt drum \u00een alt\u0103 companie, cu o echip\u0103 nou\u0103.\u201d<\/p>\n
\nEa spune c\u0103 are experien\u0163\u0103 interna\u0163ional\u0103 prin prisma rolului de EMEA ITO delivery director pe care l-a avut la Stefanini, unde a coordonat mai multe centre de suport IT din Rom\u00e2nia, Polonia, Belgia, Republica Moldova \u015fi Africa \u015fi a interac\u0163ionat direct cu parteneri \u015fi clien\u0163i din diferite p\u0103r\u0163i ale lumii; crede c\u0103 aceast\u0103 experien\u0163\u0103 a ajutat-o s\u0103 \u00ee\u015fi dezvolte abilit\u0103\u0163ile interpersonale \u015fi de leadership. Simona Cozmean a absolvit Facultatea de Management \u015fi Administrarea Afacerilor la Academia de Studii Economice din Bucure\u015fti \u015fi de\u0163ine un Executive MBA la Tiffin University, Bucure\u015fti.<\/p>\n","protected":false},"excerpt":{"rendered":"
\u201eSunt preg\u0103tit\u0103 pentru viitoare experien\u0163e interna\u0163ionale, \u00eens\u0103 nu fac din asta un scop \u00een sine, consider c\u0103 exist\u0103 un moment potrivit pentru fiecare tip de experien\u0163\u0103 \u015fi \u00eemi doresc un parcurs profesional la fel de natural ca \u015fi p\u00e2n\u0103 acum.\u201d<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[510],"tags":[18093,306,4126,272,32947,7442,452,443,195,29,25574,80,31917,98],"class_list":["post-175100","post","type-post","status-publish","format-standard","hentry","category-actualitate","tag-belgia","tag-bucuresti","tag-clienti","tag-companie","tag-coordonare","tag-dezvoltare","tag-director","tag-echipe","tag-experienta","tag-polonia","tag-pregatiri","tag-refuz","tag-rol","tag-romania"],"_links":{"self":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/posts\/175100","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=175100"}],"version-history":[{"count":0,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/posts\/175100\/revisions"}],"wp:attachment":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=175100"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=175100"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=175100"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}