{"id":172756,"date":"2019-06-07T15:31:44","date_gmt":"2019-06-07T15:31:44","guid":{"rendered":"https:\/\/bm.dev.synology.me\/?p=172756"},"modified":"2019-06-07T15:31:44","modified_gmt":"2019-06-07T15:31:44","slug":"mesajul-lui-ron-kaufman-pentru-companiile-din-romania-romania-trebuie-sa-isi-construiasca-o-cultura-a-serviciilor-si-toti-trebuie-sa-participati-la-asta-traiti-un-moment-istoric","status":"publish","type":"post","link":"https:\/\/bm.dev.synology.me\/?p=172756","title":{"rendered":"Mesajul lui Ron Kaufman pentru companiile din Rom\u00e2nia: Rom\u00e2nia trebuie s\u0103 \u00ee\u015fi construiasc\u0103 o cultur\u0103 a serviciilor \u015fi to\u0163i trebuie s\u0103 participa\u0163i la asta. Tr\u0103i\u0163i un moment istoric"},"content":{"rendered":"

\nOamenii tr\u0103iesc \u00eencon\u00adjura\u0163i de servicii, care pornesc de la o simpl\u0103 comand\u0103 de m\u00e2ncare \u015fi pot ajunge la aplica\u0163ii cu amprent\u0103 digital\u0103, iar responsabilitatea pentru \u00eembun\u0103t\u0103\u0163irea acestor servicii este \u00een m\u00e2inile fiec\u0103rui angajat al unei organiza\u0163ii.<\/p>\n

\nExtrapol\u00e2nd, acela\u015fi principiu poate fi aplicat \u015fi \u00een cazul unei \u0163\u0103ri, cheia pentru dezvoltare fiind la fiecare cet\u0103\u0163ean \u00een parte, consider\u0103 Ron Kaufman, fondatorul companiei UP! Your Service \u015fi guru mondial \u00een domeniul cre\u015fterii calit\u0103\u0163ii serviciilor pentru clien\u0163i \u015fi \u00een crearea unei culturi a serviciilor \u00een companii.<\/p>\n

\nCititi mai multe pe www.mediafax.ro<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

Ron Kaufman, guru mondial \u00een customer service: \u201eRom\u00e2nia are nevoie s\u0103 construiasc\u0103 o cultur\u0103 a serviciilor. Tr\u0103i\u0163i unul dintre cele mai importante momente din istoria Rom\u00e2niei din ultimele decenii, iar lucrurile se mi\u015fc\u0103 \u00eentr-o direc\u0163ie constructiv\u0103\u201c.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[510],"tags":[314,88,98,15],"class_list":["post-172756","post","type-post","status-publish","format-standard","hentry","category-actualitate","tag-construire","tag-cultura","tag-romania","tag-servicii"],"_links":{"self":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/posts\/172756","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=172756"}],"version-history":[{"count":0,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/posts\/172756\/revisions"}],"wp:attachment":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=172756"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=172756"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=172756"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}