{"id":168843,"date":"2019-02-11T19:25:00","date_gmt":"2019-02-11T19:25:00","guid":{"rendered":"https:\/\/bm.dev.synology.me\/?p=168843"},"modified":"2019-02-11T19:25:00","modified_gmt":"2019-02-11T19:25:00","slug":"noua-reclamatii-din-10-primite-de-ancom-vizeaza-relatiile-cu-furnizorii-de-servicii-de-comunicatii","status":"publish","type":"post","link":"https:\/\/bm.dev.synology.me\/?p=168843","title":{"rendered":"Nou\u0103 reclama\u0163ii din 10 primite de ANCOM vizeaz\u0103 rela\u0163iile cu furnizorii de servicii de comunica\u0163ii"},"content":{"rendered":"<p style=\"margin: 0px; padding: 10px 0px; border: 0px; outline: 0px; color: rgb(51, 51, 51); font-family: arimoregular, Tahoma, Arial, sans-serif; font-size: 12.5333px;\">\n\u201eConform peti\u0163iilor primite, utilizatorii reclam\u0103 \u00een mod recurent modul de desf\u0103\u015furare a rela\u0163iei contractuale cu furnizorii. \u00cencetarea contractelor, facturarea serviciilor, nerespectarea prevederilor contractuale \u015fi \u00eencheierea contractelor la distan\u0163\u0103 sunt probleme cel mai des \u00eent\u00e2lnite \u00een derularea contractelor. Pe l\u00e2ng\u0103 rezolvarea punctual\u0103 a reclama\u0163iilor, continu\u0103m \u015fi \u00een acest an activitatea de informare a utilizatorilor finali pentru c\u0103 ei sunt beneficiarii m\u0103surilor ANCOM, direct sau indirect\u201d, a declarat Sorin Grindeanu, pre\u015fedintele Autorit\u0103\u0163ii Na\u0163ionale pentru Administrare \u015fi Reglementare \u00een Comunica\u0163ii (ANCOM).<\/p>\n<p style=\"margin: 0px; padding: 10px 0px; border: 0px; outline: 0px; color: rgb(51, 51, 51); font-family: arimoregular, Tahoma, Arial, sans-serif; font-size: 12.5333px;\">\nUtilizatorii au semnalat probleme privind \u00eencetarea contractelor (17% din reclama\u0163iile referitoare la serviciile de comunica\u0163ii electronice), facturarea acestor servicii (12%), nerespectarea contractelor de c\u0103tre furnizori (11%) \u015fi derularea contractelor la distan\u0163\u0103 (9%).<\/p>\n<p style=\"margin: 0px; padding: 10px 0px; border: 0px; outline: 0px; color: rgb(51, 51, 51); font-family: arimoregular, Tahoma, Arial, sans-serif; font-size: 12.5333px;\">\nPeste 21% dintre peti\u0163iile trimise la ANCOM au vizat probleme \u00eent\u00e2lnite \u00een procesul de portare a numerelor de telefon.<\/p>\n<p>\n<span style=\"color: rgb(51, 51, 51); font-family: arimoregular, Tahoma, Arial, sans-serif; font-size: 12.5333px;\">Citi\u0163i mai multe pe&nbsp;<\/span><a href=\"http:\/\/www.mediafax.ro\" style=\"font-family: arimoregular, Tahoma, Arial, sans-serif; font-size: 12.5333px;\">www.mediafax.ro<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Din cele 3.611 reclama\u0163ii primite de ANCOM \u00een 2018, 87% au vizat serviciile de comunica\u0163ii electronice, principalele nemul\u0163umiri reclamate viz\u00e2nd aspecte care \u0163in de rela\u0163ia contractual\u0103 cu furnizorii de servicii de comunica\u0163ii electronice, informeaz\u0103 autoritatea.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[510],"tags":[11874,1169,15],"class_list":["post-168843","post","type-post","status-publish","format-standard","hentry","category-actualitate","tag-ancom","tag-comunicatii","tag-servicii"],"_links":{"self":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/posts\/168843","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=168843"}],"version-history":[{"count":0,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/posts\/168843\/revisions"}],"wp:attachment":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=168843"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=168843"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=168843"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}