\nRobo\u0163ii utiliza\u0163i la cap\u0103tul liniei telefonice dintr-un call-center vor \u00eencepe cur\u00e2nd s\u0103 sune mult mai uman, potrivit Quartz.<\/p>\n
\nGoogle \u00ee\u015fi promoveaz\u0103 sistemul de inteligen\u0163\u0103 artificial\u0103 Duplex AI \u00een jurul lumii drept un instrument pentru call-center-uri, potrivit The Information.<\/p>\n
\nDuplex ar putea s\u0103 gestioneze cur\u00e2nd apeluri le simple ale unei companii de asigur\u0103ri, iar dac\u0103 un client pune \u00eentreb\u0103ri complexe la care robotul nu poate r\u0103spunde, poate fi f\u0103cut\u0103 leg\u0103tura c\u0103tre un operator uman, potrivit publica\u0163iei americane.<\/p>\n
\n\u00cens\u0103, este greu de crezut c\u0103 cercet\u0103torii de inteligen\u0163\u0103 artificial\u0103 vor renun\u0163a dup\u0103 ce robo\u0163ii vor reu\u015fi s\u0103 gestioneze \u00eentreb\u0103ri simple, ceea ce \u00eenseamn\u0103 c\u0103 \u00een viitor call-center-urile vor func\u0163iona \u00een cea mai mare parte utiliz\u00e2nd aceast\u0103 tehnologie.<\/p>\n
\nAcest sistem de inteligen\u0163\u0103 artificial\u0103 a debutat ini\u0163ial \u00een cadrul unei conferin\u0163e Google din luna mai, unde a demonstrat c\u0103 poate apela businessuri locale pentru a face rezerv\u0103ri \u00een numele utilizatorilor asistentului personal de la Google.<\/p>\n
\nDup\u0103 ce oamenii s-au pl\u00e2ns c\u0103 nu sunt informa\u0163i dac\u0103 vorbesc cu un robot sau cu o persoan\u0103 real\u0103, Google a adaptat textul de introducere \u00een cadrul apelului \u00eenc\u00e2t inteligen\u0163a artificial\u0103 explic\u0103 de la \u00eenceput c\u0103 nu este un om real.<\/p>\n
\nSe cunosc pu\u0163ine detalii momentan despre modul \u00een care func\u0163ioneaz\u0103 de fapt sistemul Duplex. Spre deosebire de multe alte sisteme de inteligen\u0163\u0103 artificial\u0103 promovate de Google, compania nu a emis detalii publice de cercetare cu privire la modul \u00een care este programat nivelul conversa\u0163ional.<\/p>\n
\n <\/p>\n
\n <\/p>\n","protected":false},"excerpt":{"rendered":"
Robo\u0163ii utiliza\u0163i la cap\u0103tul liniei telefonice dintr-un call-center vor \u00eencepe cur\u00e2nd s\u0103 sune mult mai uman, potrivit Quartz. Google \u00ee\u015fi promoveaz\u0103 sistemul de inteligen\u0163\u0103 artificial\u0103 Duplex AI \u00een jurul lumii drept un instrument pentru call-center-uri, potrivit The Information. Duplex ar putea s\u0103 gestioneze cur\u00e2nd apeluri le simple ale unei companii de asigur\u0103ri, iar dac\u0103 un […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[510,571],"tags":[9734,35369,5431],"class_list":["post-162114","post","type-post","status-publish","format-standard","hentry","category-actualitate","category-business-hi-tech","tag-concept","tag-devastare","tag-google"],"_links":{"self":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/posts\/162114","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=162114"}],"version-history":[{"count":0,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/posts\/162114\/revisions"}],"wp:attachment":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=162114"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=162114"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=162114"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}