\nCu o experien\u0163\u0103 de 17 ani \u00een ING Group, Pita a fost Client Intelligence Manager la ING Direct Headoffice. \u201eSunt convins c\u0103 experien\u0163a lui Javier va contribui semnificativ la construirea unui astfel de model \u00een rela\u0163ia cu clien\u0163ii no\u015ftri \u015fi sunt entuziasmat s\u0103 fim o echip\u0103\u201d, declar\u0103 Michal Szczurek, CEO ING Bank Rom\u00e2nia.<\/p>\n
\nDespre fostul director de retail, Michal Szczurek spune c\u0103 \u201eViziunea lui Daniel Llano a influen\u0163at modul de abordare a experien\u0163ei clien\u0163ilor no\u015ftri. Toate produsele \u015fi platformele ING sunt g\u00e2ndite din perspectiva digitaliz\u0103rii \u015fi a disponibil\u0103\u0163ii instant. A fost o real\u0103 bucurie s\u0103 \u00eel avem pe Daniel \u00een Rom\u00e2nia \u015fi s\u0103-l sus\u0163inem \u00een crearea unei echipe de speciali\u015fti cu expertiz\u0103 diferit\u0103 \u015fi cu abordare inovativ\u0103 a serviciilor bancare \u015fi a experien\u0163ei pe care clientul ar trebui s\u0103 o aib\u0103. Iar businessul diviziei de retail aproape s-a triplat \u00een aceast\u0103 perioad\u0103\u201d.<\/p>\n
\n\u00cen ultimii ani, divizia de retail ING Rom\u00e2nia a lansat produse lansate \u00een premier\u0103, iar num\u0103rul de clien\u0163i a fost \u00een cre\u015ftere. \u00cen 2015, ING a lansat \u00een Rom\u00e2nia primul credit de nevoi personale instant, ale c\u0103rui v\u00e2nz\u0103ri s-au triplat, iar din 2017 a devenit disponibil \u015fi online, prin introducerea semn\u0103turii electronice.<\/p>\n
\n\u00cen ultima vreme, ING s-a concentrat pe integrarea digitalului \u00een experien\u0163a de banking a clien\u0163ilor, introduc\u00e2nd o nou\u0103 versiune HomeBank, \u015fi anume, ING Bazar, o platform\u0103 care le ofer\u0103 acestora reduceri la diver\u015fi comercian\u0163i. De asemenea, au lansat \u015fi un nou canal de distribu\u0163ie \u00een \u0163ar\u0103, ING Point. <\/p>\n","protected":false},"excerpt":{"rendered":"
Anul 2018 vine cu schimb\u0103ri \u00een conducerea ING Rom\u00e2nia. Mai precis, cu un nou director de retail, Javier Montes Pita. Fostul head of retail, Daniel Manibardo Llano, se va transfera \u00een aceea\u015fi func\u0163ie la ING DiBa din Germania, una dintre principalele pie\u0163e ale grupului ING. <\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[7218],"tags":[4126,339,452,448,8210,8754,7541,399,98,4895],"class_list":["post-157501","post","type-post","status-publish","format-standard","hentry","category-resurse-umane","tag-clienti","tag-conducere","tag-director","tag-functie","tag-ing","tag-ing-bank","tag-produse","tag-retail","tag-romania","tag-schimbari"],"_links":{"self":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/posts\/157501","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=157501"}],"version-history":[{"count":0,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/posts\/157501\/revisions"}],"wp:attachment":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=157501"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=157501"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=157501"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}