\nPe parcursul anului 2018, ING va face tranzi\u0163ia c\u0103tre un model digital de tip self-service \u015fi va recrea fluxul opera\u0163ional. Amprenta teritorial\u0103 ING r\u0103m\u00e2ne aceea\u015fi, compania av\u00e2nd \u00een total 180 de sucursale la nivel na\u0163ional.<\/p>\n
\nPotrivit b\u0103ncii, angaja\u0163ii afecta\u0163i de schimbare vor trece printr-un program de reorintare \u00een carier\u0103. Potrivit ING, programul include consiliere, \u00eendrumare voca\u0163ional\u0103, sesiuni de training \u015fi suport pe tot parcursul anului. Obiectivul ING este de a oferi oportunit\u0103\u0163i \u00een cadrul companiei pentru c\u00e2t mai mul\u0163i dintre colegi \u015fi de a le cre\u015fte \u015fansele de integrare \u00een noile roluri existente \u00een cadrul organiza\u0163iei \u015fi \u00een pia\u0163a for\u0163ei de munc\u0103.<\/p>\n
\n\u201eDin 2014 p\u00e2n\u0103 ast\u0103zi, am investit masiv \u00een tehnologie \u015fi inova\u0163ie, cu rezultate vizibile \u00een business.\u201d spune Michal Szczurek, CEO ING Rom\u00e2nia. \u201eP\u00e2n\u0103 la finalul acestui an vom reconfigura opera\u0163iunile bancare desf\u0103\u015furate \u00een sucursale, folosind preponderent canale digitale \u2013 precum platformele de internet banking sau interfe\u0163ele disponibile \u00een sucursalele ING – \u015fi canale alternative.\u201d<\/p>\n
\nModelul digital de banking reflect\u0103 comportamentul clien\u0163ilor ING care deruleaz\u0103 prin intermediul platformelor digitale peste 99% din serviciile tranzac\u0163ionale de baz\u0103. Banca va transfera depunerea clasic\u0103 de la ghi\u015feu \u00een re\u0163eaua sa de 600 de ATM-uri, ceea ce va permite clien\u0163ilor s\u0103 fac\u0103 depozite sau retrageri de numerar 24 de ore din 24. Clien\u0163ii corporate pot beneficia de servicii de colectare a numerarului \u015fi instrumentelor de debit de la sediul companiei.<\/p>\n
\n\u201eDigitalizarea a adus schimb\u0103ri majore \u00een via\u0163a noastr\u0103 \u015fi \u00een business, dar provocarea nu este tehnologic\u0103, ci uman\u0103, \u00een primul r\u00e2nd. Strategia digital\u0103 presupune reinventarea rolurilor pe care le-am creat \u00een companie \u015fi suntem preg\u0103ti\u0163i s\u0103 facem toate eforturile pentru a re\u0163ine \u015fi sus\u0163ine echipa \u00een perioada de tranzi\u0163ie c\u0103tre noua arhitectur\u0103 organiza\u0163ional\u0103.\u201d \u2013 adaug\u0103 CEO-ul ING Rom\u00e2nia.<\/p>\n
\nING Rom\u00e2nia a lansat primele servicii automatizate \u015fi digitalizate \u00een 2004, pionier\u00e2nd conceptul de Self\u2019Bank, \u015fi \u00een 2006, odat\u0103 cu lansarea platformei de internet banking, Home\u2019Bank.<\/p>\n
\nING opereaz\u0103 \u00een cadrul unei re\u0163ele de 180 de sucursale \u015fi asigur\u0103 servicii bancare pentru 1,1 milioane de clien\u0163i activi persoane fizice, 12.000 de clien\u0163i din segmentul IMM-uri \u015fi 1000 de companii mari \u015fi multina\u0163ionale.<\/p>\n","protected":false},"excerpt":{"rendered":"
ING Rom\u00e2nia anun\u0163\u0103 un nou model opera\u0163ional implementat \u00een 33 de sucursale proprii \u015fi integrarea serviciilor bancare pe platformele sale digitale.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[7208],"tags":[14681,16199,4126,272,32779,8210,13982,5229,98,8369,15,9694],"class_list":["post-157339","post","type-post","status-publish","format-standard","hentry","category-servicii-financiare","tag-activitati","tag-anunt","tag-clienti","tag-companie","tag-implementare","tag-ing","tag-integrare","tag-model","tag-romania","tag-service","tag-servicii","tag-tranzitie"],"_links":{"self":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/posts\/157339","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=157339"}],"version-history":[{"count":0,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/posts\/157339\/revisions"}],"wp:attachment":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=157339"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=157339"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=157339"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}