\nCompania rom\u00e2neasc\u0103 de servicii de call center Blue Point a ajuns \u00een 2016 la o cifr\u0103 de afaceri de 13 milioane de lei \u00een 2016, \u00een cre\u015ftere cu 25% fa\u0163\u0103 de anul trecut. Avansul \u00eenregistrat a avut loc pe fondul diversific\u0103rii serviciilor oferite, a cre\u015fterii num\u0103rului de clien\u0163i \u015fi a solicit\u0103rilor acestora, dar \u015fi a extinderii ariei de expertiz\u0103 \u00een dou\u0103 industrii cheie: asigur\u0103ri \u015fi banking.<\/p>\n
\n\u201e2016 a fost un an decisiv pentru noi \u015fi care a marcat o premier\u0103: am deschis primul nostru call center din provincie, la Slobozia, la 9 ani de la \u00eenfiin\u0163are. De asemenea, a fost o provocare pentru noi s\u0103 ne m\u0103rim expertiza c\u0103tre alte domenii, precum cel financiar-bancar \u015fi cel al asigur\u0103rilor, lucru care a presupus \u015fi resurse mai mari \u015fi investi\u0163ii \u00een cre\u015ftere din partea noastr\u0103\u201d, spune Violeta Ro\u015fu, Managing Partner Blue Point.<\/p>\n
\n\u201e2016 a marcat \u015fi o extindere important\u0103 la nivel de personal. Am angajat peste 100 de consultan\u0163i de v\u00e2nz\u0103ri prin telefon, echipa ajung\u00e2nd la aproape 300 de angaja\u0163i\u201d.<\/p>\n
\nBlue Point va continua extinderea \u015fi anul viitor. Strategia vizeaz\u0103 livrarea de servicii c\u0103tre companii din afar\u0103, dublarea capacit\u0103\u0163ii call center-ului din Slobozia \u015fi continuarea extinderii la nivel na\u0163ional, prin deschiderea unui nou call center \u00een provincie. Planurile companiei iau \u00een calcul \u015fi extinderea c\u0103tre noi industrii, precum cea de tehnologie a informa\u0163iei \u015fi energie.<\/p>\n
\nBlue Point este una dintre cele mai importante companii de servicii call center din Rom\u00e2nia. \u00cenfiin\u0163at\u0103 \u00een 2007, cu capital 100% rom\u00e2nesc, compania ofer\u0103 solu\u0163ii profesioniste \u015fi personalizate de outbound (telesales, telemarketing, sondaje de opinie etc.) \u015fi inbound (suport clien\u0163i, infoline \u015fi helpdesk, suport tehnic, programe de loializare, upsell&cross sell inbound etc.). Printre clien\u0163ii afla\u0163i \u00een portofoliul Blue Point se num\u0103r\u0103: Curs, DHL Express, Heineken, ING Bank, Hochland, Metro, Metropolitan Life, Pepsi, Reader\u2019s Digest, \u0162iriac Auto \u015fi Xerox. <\/p>\n","protected":false},"excerpt":{"rendered":"
Compania rom\u00e2neasc\u0103 de servicii de call center Blue Point a ajuns \u00een 2016 la o cifr\u0103 de afaceri de 13 milioane de lei \u00een 2016, \u00een cre\u015ftere cu 25% fa\u0163\u0103 de anul trecut. Avansul \u00eenregistrat a avut loc pe fondul diversific\u0103rii serviciilor oferite, a cre\u015fterii num\u0103rului de clien\u0163i \u015fi a solicit\u0103rilor acestora, dar \u015fi a […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[510],"tags":[81,331,2286,4126,272,201,342,246,83,26418,7281,303,474,23100,15,34539],"class_list":["post-141150","post","type-post","status-publish","format-standard","hentry","category-actualitate","tag-afaceri","tag-asigurari","tag-call-center","tag-clienti","tag-companie","tag-companii","tag-continuare","tag-crestere","tag-deschidere","tag-expertiza","tag-extindere","tag-important","tag-industrie","tag-provincie","tag-servicii","tag-slobozia"],"_links":{"self":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/posts\/141150","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=141150"}],"version-history":[{"count":0,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/posts\/141150\/revisions"}],"wp:attachment":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=141150"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=141150"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=141150"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}