{"id":139812,"date":"2016-11-21T13:09:25","date_gmt":"2016-11-21T13:09:25","guid":{"rendered":"https:\/\/bm.dev.synology.me\/?p=139812"},"modified":"2016-11-21T13:09:25","modified_gmt":"2016-11-21T13:09:25","slug":"cumperi-produse-online-ce-informatii-trebuie-neaparat-sa-ti-prezinte-comerciantii","status":"publish","type":"post","link":"https:\/\/bm.dev.synology.me\/?p=139812","title":{"rendered":"Cumperi produse online? Ce informa\u0163ii trebuie neap\u0103rat s\u0103-\u0163i prezinte comercian\u0163ii"},"content":{"rendered":"

\nAtunci c\u00e2nd faci cump\u0103r\u0103turi online, pentru a beneficia de anumite drepturi pe care \u0163i le recunoa\u015fte legea, e important s\u0103 \u015ftii c\u0103 v\u00e2nz\u0103torii sunt obliga\u0163i s\u0103 prezinte pe propriul site anumite informa\u0163ii esen\u0163iale.<\/p>\n

\nAceste obliga\u0163ii ale firmelor se reg\u0103sesc \u00een Ordonan\u0163a de urgen\u0163\u0103 a Guvernului nr. 34\/2014 privind drepturile consumatorilor \u00een cadrul contractelor \u00eencheiate cu profesioni\u015ftii. \u00cen principal, informa\u0163iile pe care un v\u00e2nz\u0103tor online trebuie s\u0103 le prezinte pe site-ul s\u0103u sunt:<\/p>\n

    \n
  1. \ndatele de identificare, precum denumirea comercial\u0103, adresa po\u015ftal\u0103, num\u0103rul de telefon \u015fi e-mailul (pentru a putea fi contactat u\u015for \u015fi pentru a primi eventualele reclama\u0163ii);<\/li>\n
  2. \ncaracteristicile principale ale produselor \u015fi serviciilor, iar \u00een cazul \u00een care se comercializeaz\u0103 con\u0163inut digital, precum jocuri, c\u0103r\u0163i, muzic\u0103 sau software, trebuie s\u0103 se arate modul \u00een care poate fi folosit acesta (de exemplu, cu ce sistem de operare este compatibil un joc sau eventualele restric\u0163ii tehnice);<\/li>\n
  3. \npre\u0163ul total al produselor, cu toate taxele incluse (adic\u0103 \u015fi taxa pe valoarea ad\u0103ugat\u0103), pre\u0163ul de livrare \u015fi costurile suplimentare de transport; dac\u0103 nu exist\u0103 informa\u0163ii privind costurile suplimentare, cump\u0103r\u0103torul nu poate fi obligat s\u0103 le pl\u0103teasc\u0103;<\/li>\n
  4. \nperioada de valabilitate a ofertei, dac\u0103 este cazul, dar \u015fi modalitatea de plat\u0103 \u015fi de livrare;<\/li>\n
  5. \nment\u0326iuni privind existen\u0163a garan\u0163iei legale obligatorii de minimum doi ani, dar \u015fi a garan\u0163iei comerciale, dac\u0103 este cazul (mai multe informa\u0163ii despre garan\u0163ii pute\u0163i g\u0103si aici);<\/li>\n
  6. \npolitica de solu\u0163ionare a reclama\u0163iilor;<\/li>\n
  7. \ncondi\u0163iile \u00een care po\u0163i exercita dreptul de retragere (inclusiv formularul de retragere), adic\u0103 modalitatea prin care po\u0163i returna produsele cump\u0103rate, precum \u015fi produsele c\u0103rora nu li se aplic\u0103 acest drept; dac\u0103 nu exist\u0103 aceste men\u0163iuni, perioada de returnare se prelunge\u015fte, dup\u0103 cele 14 zile ini\u0163iale, cu 12 luni;<\/li>\n
  8. \nposibilitatea de a opta pentru a-\u0163i fi preluate datele personale \u0131\u0302n vederea furniza\u0306rii de informat\u0326ii promo\u0163ionale.<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"

    Atunci c\u00e2nd faci cump\u0103r\u0103turi online, pentru a beneficia de anumite drepturi pe care \u0163i le recunoa\u015fte legea, e important s\u0103 \u015ftii c\u0103 v\u00e2nz\u0103torii sunt obliga\u0163i s\u0103 prezinte pe propriul site anumite informa\u0163ii esen\u0163iale. Aceste obliga\u0163ii ale firmelor se reg\u0103sesc \u00een Ordonan\u0163a de urgen\u0163\u0103 a Guvernului nr. 34\/2014 privind drepturile consumatorilor \u00een cadrul contractelor \u00eencheiate cu […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[510],"tags":[7704,8618,10322,539,7383,7541,80,3025],"class_list":["post-139812","post","type-post","status-publish","format-standard","hentry","category-actualitate","tag-comercianti","tag-drepturi","tag-informatii","tag-online","tag-prezentare","tag-produse","tag-refuz","tag-site"],"_links":{"self":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/posts\/139812","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=139812"}],"version-history":[{"count":0,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/posts\/139812\/revisions"}],"wp:attachment":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=139812"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=139812"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=139812"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}