{"id":137782,"date":"2016-09-28T13:34:35","date_gmt":"2016-09-28T13:34:35","guid":{"rendered":"https:\/\/bm.dev.synology.me\/?p=137782"},"modified":"2016-09-28T13:34:35","modified_gmt":"2016-09-28T13:34:35","slug":"depanero-a-anuntat-ca-a-depasit-1-milion-de-clienti","status":"publish","type":"post","link":"https:\/\/bm.dev.synology.me\/?p=137782","title":{"rendered":"Depanero a anun\u0163\u0103t c\u0103 a dep\u0103\u015fit 1 milion de clien\u0163i"},"content":{"rendered":"<p>\nDepanero a dep\u0103\u015fit 1 milion de clien\u0163i care au beneficiat de servicii de consultan\u0163\u0103 \u015fi repara\u0163ii pentru produse defecte. Compania estimeaz\u0103 c\u0103 va trece de 1,1 milioane de clien\u0163i p\u00e2n\u0103 la finalul anului.<\/p>\n<p>\nDepanero are \u00een portofoliu 62 de branduri \u015fi ofer\u0103 lunar servicii de consultan\u0163\u0103 \u015fi repara\u0163ii pentru o medie de 30.000 de clien\u0163i .De la \u00eenceputul anului, compania a ad\u0103ugat 15 branduri noi \u00een portofoliu.<\/p>\n<p>\n\u201eAvem \u00een permanen\u0163\u0103 discu\u0163ii cu nume importante din pia\u0163\u0103 \u015fi cu branduri care acum intr\u0103 \u00een Rom\u00e2nia pentru a extinde baza de clien\u0163i, \u00eens\u0103 num\u0103rul acestora nu reprezint\u0103 un target \u00een sine. Important este s\u0103 construim un portofoliu c\u00e2t mai cuprinz\u0103tor, astfel \u00eenc\u00e2t s\u0103 le oferim clien\u0163ilor siguran\u0163a c\u0103 Depanero are expertiza s\u0103 le ofere cele mai bune servicii\u201d, declar\u0103 Cristina Crangus, director comercial Depanero.<\/p>\n<p>\n\u201ePentru 9 din 10 rom\u00e2ni din mediul urban, timpul de remediere a defec\u0163unilor este principalul argument \u00een alegerea service-ului. De aceea am investit continuu \u00een eficientizarea acestui indicator, prin extinderea echipei \u015fi specializarea tehnicienilor\u201d, spune Adrian Antohi, director general Depanero.<\/p>\n<p>\nPentru a sus\u0163ine activitatea \u00een teren a tehnicienilor care ofer\u0103 servicii la domiciliu destinate repara\u0163iilor echipamentelor electrocasnice mari, Depanero opereaz\u0103 propria flot\u0103 auto de peste 50 de autovehicule, \u00een sistem de leasing opera\u0163ional.<br \/>\n\u201eSuntem singura companie de service cu prezen\u0163\u0103 na\u0163ional\u0103 \u015fi angaja\u0163i \u00een fiecare jude\u0163, iar flota de ma\u015fini este folosit\u0103 deechipele care asigur\u0103 interven\u0163ii la domiciliile clien\u0163ilor\u201d, declar\u0103 Irina Mincinopschi, director general adjunct Depanero.<\/p>\n<p>\nPe l\u00e2ng\u0103 cei 50 de tehnicieni de teren, Depanero mai arepeste 100 de tehnicieni care lucreaz\u0103 \u00een sediul central din Bucure\u015fti, precum \u015fi o echip\u0103 de customer care format\u0103 din 50 de persoane, incluz\u00e2nd angaja\u0163ii din call center.\u00cen total, Depanero are aproximativ 300 de angaja\u0163i.<br \/>\n&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Depanero a dep\u0103\u015fit 1 milion de clien\u0163i care au beneficiat de servicii de consultan\u0163\u0103 \u015fi repara\u0163ii pentru produse defecte. Compania estimeaz\u0103 c\u0103 va trece de 1,1 milioane de clien\u0163i p\u00e2n\u0103 la finalul anului. Depanero are \u00een portofoliu 62 de branduri \u015fi ofer\u0103 lunar servicii de consultan\u0163\u0103 \u015fi repara\u0163ii pentru o medie de 30.000 de clien\u0163i [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[510],"tags":[192,16199,7386,4126,469,16978,13286,15],"class_list":["post-137782","post","type-post","status-publish","format-standard","hentry","category-actualitate","tag-angajati","tag-anunt","tag-branduri","tag-clienti","tag-consultanta","tag-portofoliu","tag-reparatii","tag-servicii"],"_links":{"self":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/posts\/137782","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=137782"}],"version-history":[{"count":0,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/posts\/137782\/revisions"}],"wp:attachment":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=137782"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=137782"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=137782"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}