{"id":118073,"date":"2015-02-20T09:27:02","date_gmt":"2015-02-20T09:27:02","guid":{"rendered":"https:\/\/bm.dev.synology.me\/?p=118073"},"modified":"2015-02-20T09:27:02","modified_gmt":"2015-02-20T09:27:02","slug":"ancom-extinde-obligatiile-operatorilor-telecom-privind-informarea-clientilor-in-legatura-cu-ofertele","status":"publish","type":"post","link":"https:\/\/bm.dev.synology.me\/?p=118073","title":{"rendered":"ANCOM extinde obliga\u0163iile operatorilor telecom privind informarea clien\u0163ilor \u00een leg\u0103tur\u0103 cu ofertele"},"content":{"rendered":"<p>\n<strong>Astfel, furnizorii de servicii de telefonie \u015fi de internet vor trebui s\u0103 publice pe pagina proprie de internet \u015fi s\u0103 comunice utilizatorilor, \u00eenainte de contractare, informa\u0163ii despre existen\u0163a anumitor praguri dincolo de care este limitat\u0103 sau condi\u0163ionat\u0103 utilizarea resurselor contractate de utilizatorul final (trafic, minute incluse), precum \u015fi consecin\u0163ele dep\u0103\u015firii acestor praguri (precum limit\u0103ri ale vitezei sau plata unui tarif suplimentar).<\/strong><\/p>\n<p>\nFurnizorii de servicii de acces la internet vor avea obliga\u0163ia s\u0103 publice pe paginile proprii de internet informa\u0163ii despre existen\u0163a anumitor bloc\u0103ri sau limit\u0103ri ale traficului de internet, ale serviciilor sau aplica\u0163iilor care pot fi contractate, dac\u0103 astfel de bloc\u0103ri exist\u0103 \u015fi sunt permise de lege (de exemplu, restric\u0163ii \u00een utilizarea unor aplica\u0163ii precum Skype sau WhatsApp).<\/p>\n<p>\n<strong>De asemenea, operatorii vor publica \u00een cadrul ofertelor valoarea maxim\u0103 a vitezei de desc\u0103rcare (download) \u015fi de \u00eenc\u0103rcare (upload), precum \u015fi valoarea vitezei minime garantate, dac\u0103 aceasta exist\u0103, iar \u00een cazul \u00een care nu exist\u0103 o vitez\u0103 minim\u0103 garantat\u0103 se va preciza acest lucru.<\/strong><\/p>\n<p>\nTotodat\u0103, pe site-urile operatorilor telecom va trebui detaliat\u0103 cel pu\u0163in acoperirea geografic\u0103 de tip outdoor a serviciilor pe care ace\u015ftia le furnizeaz\u0103, cu precizarea localit\u0103\u0163ilor unde exist\u0103 acoperire, informa\u0163iile existente deja sub form\u0103 de h\u0103r\u0163i ce precizeaz\u0103 acoperirea serviciilor trebuind s\u0103 fie astfel, \u00een anumite cazuri, clarificate sau suplimentate.<\/p>\n<p>\n\u00cen plus, at\u00e2t operatorii de telefonie, c\u00e2t \u015fi cei de internet \u015fi televiziune trebuie s\u0103 afi\u015feze pe pagina principal\u0103 a site-ului propriu un link direct, u\u015for vizibil \u015fi cu o denumire sugestiv\u0103, c\u0103tre contractul cadru \u015fi condi\u0163iile de furnizare a cartelelor prepl\u0103tite, dar \u015fi s\u0103 p\u0103streze online o arhiv\u0103 cu contractele cadru \u015fi cu planurile tarifare care nu mai sunt \u00een vigoare, dar care sunt \u00eenc\u0103 utilizate de abona\u0163i.<\/p>\n<p>\n<strong>Decizia va fi trimis\u0103 spre publicare \u00een Monitorul Oficial \u015fi va intra \u00een vigoare \u00een 120 de zile de la publicare.<\/strong><\/p>\n<p>\nNoul act normativ va abroga actuala Decizie ANCOM 77\/2009 privind obliga\u0163iile de informare a utilizatorilor finali de c\u0103tre furnizorii de servicii de comunica\u0163ii electronice destinate publicului.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Autoritatea de reglementare \u00een comunica\u0163ii ANCOM va extinde obliga\u0163iile de informare a utilizatorilor finali pentru a cre\u015fte transparen\u0163a ofertelor furnizorilor de servicii de telefonie, internet \u015fi televiziune, a anun\u0163at institu\u0163ia.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[510],"tags":[11874,9108],"class_list":["post-118073","post","type-post","status-publish","format-standard","hentry","category-actualitate","tag-ancom","tag-decizie"],"_links":{"self":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/posts\/118073","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=118073"}],"version-history":[{"count":0,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/posts\/118073\/revisions"}],"wp:attachment":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=118073"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=118073"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=118073"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}