{"id":116682,"date":"2015-01-17T17:34:19","date_gmt":"2015-01-17T17:34:19","guid":{"rendered":"https:\/\/bm.dev.synology.me\/?p=116682"},"modified":"2015-01-17T17:34:19","modified_gmt":"2015-01-17T17:34:19","slug":"reclamatiile-turistilor-de-sarbatori-la-anpc-de-la-frigul-din-camera-la-insecta-din-ciorba","status":"publish","type":"post","link":"https:\/\/bm.dev.synology.me\/?p=116682","title":{"rendered":"Reclama\u0163iile turi\u015ftilor de s\u0103rb\u0103tori la ANPC: De la frigul din camer\u0103, la insecta din ciorb\u0103"},"content":{"rendered":"<p>\n<strong>ANPC a \u00eenregistrat, la sf\u00e2r\u015fitul lui 2014 \u015fi \u00eenceputul acestui an, 33 de sesiz\u0103ri privind petrecerea s\u0103rb\u0103torilor de iarn\u0103, majoritatea nefiind \u00eenc\u0103 solu\u0163ionate, arat\u0103 autoritatea \u00eentr-un r\u0103spuns la solicitarea MEDIAFAX.<\/strong><\/p>\n<p>\nMasa de Revelion a \u00eensemnat frig, farfurii nesp\u0103late \u015fi whiskey terminat \u00eenainte de miezul nop\u0163ii pentru clien\u0163ii unui restaurant din Constan\u0163a. Potrivit reclama\u0163iei, temperatura \u00een restaurant era de 12 -15 grade C, iar pl\u00e2ngerile clien\u0163ilor privind frigul au fost ignorate. \u00cen plus, se mai arat\u0103 \u00een sesizare, aperitivul a fost foarte s\u0103rac \u015fi servit \u00een farfurii nesp\u0103late, paharele \u015fi tac\u00e2murile au fost insuficiente, iar la la ora 22.00 consumatorii au fost anun\u0163ati c\u0103 nu mai este whiskey, de\u015fi b\u0103utura era inclus\u0103 \u00een oferta free bar a restaurantului.<\/p>\n<p>\n\u015ei la Gala\u0163i, o persoan\u0103 care \u015fi-a petrecut Revelionul \u00eentr-un restaurant s-a pl\u00e2ns de frig, fum de \u0163igar\u0103 \u015fi lipsa unei instala\u0163ii de aerisire, precum \u015fi de zgomot \u015fi de m\u00e2ncarea rece.<\/p>\n<p>\n<strong>De la B\u00e2rnova, jude\u0163ul Ia\u015fi, a fost f\u0103cut\u0103 o sesizare de persoane care, dup\u0103 servirea mesei de Revelion, au \u00eenceput s\u0103 se simt\u0103 r\u0103u.<\/strong><\/p>\n<p>\nLa Alba Iulia a fost \u00een schimb reclamat\u0103 atitudinea personalului dintr-un restaurant. Un client al unui restaurant din Aiud s-a pl\u00e2ns la Protec\u0163ia Consumatorului c\u0103 personalul a refuzat s\u0103-l serveasc\u0103 cu bere.<\/p>\n<p>\nLa Dur\u0103u, \u00een Neam\u0163, o pl\u00e2ngere a vizat nerespectarea meniului stabilit pentru Revelion, mai exact faptul c\u0103 nu a inclus \u0163uic\u0103 \u015fi vin de colec\u0163ie, precum \u015fi preparatele servite \u00een ziua de 1 ianuarie, care nu corespundeau re\u0163etelor tradi\u0163ionale.<\/p>\n<p>\n<strong>Un alt petent, care achitase masa de Revelion \u00een avans la un local din Bra\u015fov, a fost anun\u0163at c\u0103 rezervarea respectiv\u0103 a fost acordat\u0103 altor clien\u0163i.<\/strong><\/p>\n<p>\nLa Bu\u015fteni, unui client i-a fost anulat\u0103 rezervarea pentru cazare pe motiv ca nu a f\u0103cut rezervare \u015fi pentru servirea mesei.<\/p>\n<p>\n<strong>Tot \u00een perioada s\u0103rb\u0103torilor, clientul unui restaurant din Azuga a reclamat prezen\u0163a unei insecte \u00een ciorba care i-a fost adus\u0103 \u015fi un comportament arogant al buc\u0103tarului unit\u0103\u0163ii.<\/strong><\/p>\n<p>\nLegat de cazare \u00een perioada s\u0103rb\u0103torilor, sunt mai multe sesiz\u0103ri privind frigul din camere (la Oa\u015fa, \u00een Alba, \u015fi la Craiova), dar \u015fi lipsa apei calde (la C\u0103ciulata, din cauza \u00eenghe\u0163\u0103rii unei conducte) sau \u00eentreruperea acesteia (la Praid).<\/p>\n<p>\nLa D\u00e2mbovicioara, \u00een Arge\u015f, un consumator a reclamat condi\u0163iile de cazare care nu corespundeau celor prezentate pe site, precum \u015fi faptul c\u0103, dup\u0103 ce s-a cazat, i s-a solicitat un alt pre\u0163 dec\u00e2t cel pentru care \u00ee\u015fi d\u0103duse acordul. Pl\u00e2ngeri similare au venit \u015fi de la Bu\u015fteni \u015fi Poiana \u0162apului.<\/p>\n<p>\nCondi\u0163ii de cazare necorespunz\u0103toare sau sub valoarea pl\u0103tit\u0103 au fost reclamate \u015fi la Sinaia, Sibiu, P\u0103ltini\u015f \u015fi Azuga, (\u00een ultimul caz fiind semnalate igrasie \u015fi instala\u0163ia sanitar\u0103 \u015fi cea electric\u0103 defecte), \u00een timp ce la Bu\u015fteni un consumator a reclamat c\u0103 lenjeria de pat era rupt\u0103 iar la mas\u0103 au fost puse tac\u00e2muri ruginite.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Frigul din camer\u0103, condi\u0163iile de igien\u0103 \u015fi calitatea m\u00e2nc\u0103rii au fost principalele aspecte reclamate la Autoritatea Na\u0163ional\u0103 pentru Protec\u0163ia Consumatorilor (ANPC) de rom\u00e2ni care, de s\u0103rb\u0103tori, au mers \u00een vacan\u0163\u0103 sau doar \u00eentr-un local pentru o sear\u0103.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[510],"tags":[63,15343,564],"class_list":["post-116682","post","type-post","status-publish","format-standard","hentry","category-actualitate","tag-anpc","tag-reclamatii","tag-sarbatori"],"_links":{"self":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/posts\/116682","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=116682"}],"version-history":[{"count":0,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/posts\/116682\/revisions"}],"wp:attachment":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=116682"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=116682"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=116682"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}