\nING, Raiffeisen, Banca Transilvania \u015fi BRD Societe Generale sunt b\u0103ncile cu cea mai bun\u0103 reputa\u0163ie din Rom\u00e2nia.<\/p>\n
\n“\u00cen opinia rom\u00e2nilor, banca cu cea mai bun\u0103 reputa\u0163ie trebuie s\u0103 fie orientat\u0103 c\u0103tre oameni (o institu\u0163ie financiar-bancar\u0103 gestioneaz\u0103 corect interesele tuturor p\u0103r\u0163ilor implicate, de la angaja\u0163i p\u00e2n\u0103 la clien\u0163ii b\u0103ncii), foarte preocupat\u0103 de satisfac\u0163ia clien\u0163ilor \u015fi condus\u0103 de principii precum onestitatea, transparen\u0163a, etica \u015fi responsabilitatea”, se arat\u0103 \u00eentr-un comunicat GfK.<\/p>\n
\nScorul de reputa\u0163ie se construie\u015fte pe \u015fapte piloni, respectiv familiaritate, managementul calit\u0103\u0163ii, calitatea produselor \u015fi a serviciilor, performan\u0163a financiar\u0103, calitatea de bun angajator, responsabilitate social\u0103 \u015fi ata\u015fament emo\u0163ional.<\/p>\n
\n“Spre deosebire de alte industrii, unde scorurile de reputa\u0163ie sunt mai polarizate, cea financiar-bancar\u0103 are particularitatea unor indicatori foarte apropia\u0163i ca valoare. Oportunitatea pentru juc\u0103torii din banking este de ie\u015fire din pluton prin consolidarea reputa\u0163iei, cu at\u00e2t mai mult cu c\u00e2t aceasta are impact direct \u00een performan\u0163a financiar\u0103 a companiei”, a afirmat \u00een comunicat Simona Dan, business strategy advisor GfK Rom\u00e2nia.<\/p>\n
\nStudiul de m\u0103surare a reputa\u0163iei \u00een sistemul bancar a fost realizat online \u00een luna octombrie pe un e\u015fantion de utilizatori de internet reprezentativ pentru mediul urban.<\/p>\n","protected":false},"excerpt":{"rendered":"
“\u00cen opinia rom\u00e2nilor, banca cu cea mai bun\u0103 reputa\u0163ie trebuie s\u0103 fie orientat\u0103 c\u0103tre oameni (o institu\u0163ie financiar-bancar\u0103 gestioneaz\u0103 corect interesele tuturor p\u0103r\u0163ilor implicate, de la angaja\u0163i p\u00e2n\u0103 la clien\u0163ii b\u0103ncii), foarte preocupat\u0103 de satisfac\u0163ia clien\u0163ilor \u015fi condus\u0103 de principii precum onestitatea, transparen\u0163a, etica \u015fi responsabilitatea”.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[510],"tags":[237,7267,7853],"class_list":["post-101890","post","type-post","status-publish","format-standard","hentry","category-actualitate","tag-banca-transilvania","tag-banci","tag-studiu"],"_links":{"self":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/posts\/101890","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=101890"}],"version-history":[{"count":0,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=\/wp\/v2\/posts\/101890\/revisions"}],"wp:attachment":[{"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=101890"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=101890"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/bm.dev.synology.me\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=101890"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}